Ratings based on 567 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nette Überraschung

Posted 15-Apr-2015
Pros: Gute Lage, gutes Frühstück.
Location: Alles gut zu Fuß zu erreichen. Verkehrsanbindung super.
Wir haben einen Geburtstagsausflug nach Berlin gemacht. Dies habe ich bei der Reservierung angegeben. Auf dem Zimmer haben am Abend eine nette Überraschung vorgefunden: Einen tollen Schokoladenkuchen mit Obst. Vielen Dank für die gelungene Überraschung! Berlin hat sich von seiner besten Seite gezeigt: Tolles Wetter, freundliche Leute, jede Menge zu besichtigen. Wir kommen auf jeden Fall wieder.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfekt läge och pool!

Posted 13-Apr-2015
Hotellet ligger nära en stor station så det är lätt att förflytta sig dit man vill och även smidigt att ta sig från och till flygplatsen Tegel. Det är nära till restauranger och shopping. God och riklig frukost. Skönt med ett dopp i poolen efter en dag på stan.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Great hotel

Posted 08-Apr-2015
Pros: Clean, great breakfast. Great value for money.
Location: Location was perfect. In a lovely shopping district which has great links to all the sights in Berlin.
Great hotel which is in a great location in Berlin with easy access to all sights and metro station just five minutes down the road. The hotel itself is lovely, great breakfast and service. Would recommend the hotel and city to anybody! Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

Nice stay

Posted 06-Apr-2015
This hotel is nice location , walk about 8 minutes from zoo station. I enjoyed shopping and eating good food around hotel. Room was very clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Stockholm

Receptionspersonalen synes inte kommunicera

Posted 06-Apr-2015
Pros: Bra säng, luftigt rum. På hotellrummet fanns information om sängarna och dess kvalitet. Skulle ni kunna skicka den informationen till oss?
Cons: Receptionspersonalens uppmärksamhet gentemot kunderna.
Location: Bra läge, nära Ku'damm
En person ringde till hotellet och sökte mig, hon berättade för personalen att hon hittat min stulna väska. Personalen svarade att ingen med mitt namn bodde på hotellet - trots att jag vid incheckning angivit mitt namn! Jag var dessutom kvar på hotellet en dag ytterligare. Kvällen när stölden inträffade berättade jag för personalen att jag blivit väskryckt. Jag behövde inte checka ut vid 12 utan senare. Hade jag fått min väska på plats hade mycket extra arbete med ambassadbesök etc kunnat avstyras. Nu kommer tjejen att skicka väskan per post istället med en del besvär för henne och också för mig samt medförande kostnader. Allt detta pga av att personalen var ouppmärksam eller likgiltig. Vid incheckningen tog det väl lång tid innan väskorna kom till rummet - en mindre detalj i jfr med det ovanbeskrivna.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hvidovre, Danmark

Posted 05-Apr-2015
Pros: Ligger super godt
Hotellet ligger rigtigt godt. Og det er af fin standard, nyt og pænt.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Apr-2015
Lovely hotel in good location, staff friendly and very helpful
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lincolnshire

Crown Plaza Berlin

Posted 01-Apr-2015
Pros: Convenience, good sized room, spacious hotel, comfortable bed, peaceful for city centre location. Close to the Berlin Metro or 'U-Bahn'
Cons: Nothing for me, had no issues at all.
Location: The Hotel is situated in the centre of west Berlin, lots of shops, not to many restaurants, Berlin Zoo is close by as well as the metro stations.
A very credible 4 star hotel in the central district of West Berlin. I had a pleasant stay here and I had no issues with any part of my stay at this hotel. The room was very spacious for me, a single traveller and would easily be ideal for a couple. Everything looked new and well looked after. I guess you pay for the Crown Plaza brand when you book and the quality that comes with that brand, although my room was not at all expensive but I was staying here in late March. I had everything in my room I could have wanted and no problems with noise from the city or other hotel guests. The bathroom is modern with a walk in shower. The staff, always helpful when needed. Very spacious dining area and lots on offer for breakfast buffet. The hotel has a bar and restaurant as well (although I did not eat in the restaurant). The bar was nice to sit in and have a few drinks, although a bit pricy but this is not un-common with city centre hotel bars.
5 out of 5
Recommended
for Couples
by A verified travellerfrom London

Great hotel close to the action

Posted 25-Mar-2015
Pros: close to tourist things and restaurants. Comfortable. Very friendly staff.
Location: Right by the start of the city bus tour. A lovely walk through the park to Under den Linden and city centre. Restaurants and night life close by.
We had a very relaxing time though sadly didn't have time to try all the facilities in the hotel. It was a bit noisy with the window open but that was quickly fixed by shutting it! Location is very close to the zoo and Ku Dam with lots to see and do around the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom F

Very good hotel will use again

Posted 10-Mar-2015
Really enjoyed our stay and would recommend to Berlin visitors