Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
96% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom UK

It's ok.............

Posted 04-May-2015
Pros: Lovely grounds and a quiet location
Cons: Breakfast. Service at breakfast, rooms need sprucing up
Location: 10 minutes from Newbury
Lovely grounds and a hotel with some nice features. However Mercure seem to have stamped a sense of 'ordinariness' on it. Rooms generally are bland and a little out of date. Breakfast was uninspiring and often the food was in short supply or allowed to just over-cook on in the warming trays. Poor range of breakfast options and a very ordinary service
3 out of 5
Recommended
for Everyone
by A verified travellerfrom neath

changes

Posted 23-Feb-2015
Pros: Staff very good and helpful,very clean and comfortable rooms
Cons: revert to the original restaurant and return the conservatory to its previous use as a quiet refuge for a snack and coffee whilst enjoying the view
Location: enjoy the local countryside
stayed there previously when able to sit in conservatory and watch the wildlife outside.This has now been made into a very narrow restaurant and is not very comfortable .The food was over priced and very average for the price.We ate out on the second night.Ludo the maitre de was at least pleasant on this visit whilst in the past he has been condescending and quite rude.The changes made have ,in our opinion ,made the hotel less appealing.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Oxfordshire

A pleasant stay in a mid-range hotel.

Posted 22-Feb-2015
Pros: The service and the grounds. Good value for money
Cons: The room could have been improved with some more up to date furniture and some more pictures
Location: A pleasant country house feel, though the gardens were simply lots of lawn a little evidence of much gardening beyond mowing the lawn
The staff were very helpful throughout. The room was satisfactory - quite plain but very clean. We found a very pleasant small lounge to finish off the evening with a glass of wine. Breakfast was fine without being particularly special. Nice grounds to walk in.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom swindon

Wife's 60th birthday

Posted 18-Feb-2015
We mainly came for the evening meal to celebrate my wife's birthday. Staff very good food very good. Overall a nice experience
4 out of 5
Recommended
for Business Travellers
by Monir

This traveller left a rating score only Posted 04-Feb-2015 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Bengtfrom Stockholm

Newbury Elcot Park Hotel

Posted 20-Jan-2015 on Hotels.com
Trevligt hotell på lagom avstånd från Newbury stadskärna
5 out of 5
Recommended
for Families
by A verified traveller

A very enjoyable stay!

Posted 14-Jan-2015 on Hotels.com
Very friendly and welcoming, had responded to our requests for a travel cot and were very helpful in finding us a suitable pram-friendly ground floor room. Very comfy bed, lovely room although a slightly dated bathroom but very clean so no issues. Great room service and breakfast-very enjoyable stay!!
4 out of 5
Recommended
for Business Travellers
by Ian

This traveller left a rating score only Posted 12-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by dave

This traveller left a rating score only Posted 07-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by maryfrom Henfield

Will definitely return!

Posted 01-Dec-2014 on Hotels.com
We enjoyed the very comfortable Superkingsize bed and the tranquillity of the location. Only met one member of staff- the receptionist - he was very polite and helpful. Good rate for a lovely hotel. Nearby is a great pub/restaurant - the Red House. Would highly recommend both hotel and restaurant.