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"Nice clean warm room, was a little bit of noise which was to be expected in the centre , it didn’t disturb us. Breakfast was nice and served tea/coffee at the table which was nice"

"The hotel is fab - check in was great - brilliant guy in the desk at 6pm last night. Same checkout wasn’t the same - same guy in but his younger colleague dealt with us - rude- didn’t look me in the eye once- carried on doing what he was doing on the computer. Very unhelpful re car park situation- as was the female I spoke to on Thursday night about where to park and discounts. Never told you had to pre book in Q park to qualify for discount. Nothing re such in entrance to car park which welcomes guests from the Maldron- only fund out no discounts when checking out and then a big sign in the Q park pay machine!! Please be more informative and helpful to your guests! "

"Amazing great staff very clean "

"Helpful reception staff. Very comfortable bed. Easy access to room and lifts."

"Great location, big room. Great breakfast and bar. Good value overall"

"Really great place to stay especially as a solo traveller who didn't know the city at all. No complaints at all, really good value for money."

"Very pleased with the room at this price. Far more spacious and better equipped than anticipated. Large bath/shower room. Plenty of tea , coffee and milk ( unlike many other places ) . We added breakfast to our stay, which was also really very good. Very polite and super-friendly service in the adjoining bar/cafe. No complaints here whatsoever Next time we’re in Newcastle for a night away , this is where we’ll come . Thank you "

"Once a year business brings me here, it really is very comfortable... a premium room, clean, comfortable and quiet."

"No complaints. The staff are always friendly and efficient. Rooms are big enough. Beds comfy. "