Ulysses Riviera Yoga Holidays

We arrived to find the room had a very horrible sewage smell. We contacted the front desk and she attempted to remedy it by putting vinegar down the drain but unfortunately, this did not work. The smell was so bad that we were unable to stay and sit with this nauseous smell so we had to find an alternate hotel due to safety and health concerns. We attempted to get a refund after the fact from Hotels.com, but the property refused to refund the money because they blamed the smell on recent rains, even though the rains happened after we arrived, and not before, so their excuse was not valid. It’s typical of southern Europe. We live here and we know that they never like to take responsibility. It’s just how they are as a culture. So unfortunately, we’re gonna have to do a charge back on our card that we used to make the reservation. Before leaving this review, I gave them the opportunity to do the right thing but not surprising, they refused to do the right thing and refund our stay so apparently they are fine with their guests sleeping in the smell of sewage. This is the first time I’ve ever had to leave a review like this or leave a hotel so it’s disappointing that Hotels.com and the property did not do the right thing and don’t care about the health and safety of their guests. unfortunately this means I cannot use Hotels.com anymore on principal. It’s a shame when people just can’t do the right thing. On a sidenote, the staff we encountered on site were very friendly.

El personal fue excelente. En todo momento. La habitación siempre estaba limpia y ponían toallas. El desayuno es aceptable. Y gluten free

👍

Beautiful property inside and out. It was a fair distance from inner Rome and the things that people might like to see most, but we liked that it was removed and quite. Had a lovely park across the street that we could walk through and make our way downtown. Room was spacious, clean and a lovely view. Hotel offered a nice spa and was very well maintained. Limited interaction with staff, but every interaction we had was helpful and friendly. Would stay here again!

The hotel is beautifully appointed. The staff was friendly and helpful. As an example, after we we said that the pillows were too hard, the hotel quickly delivered softer pillows to our room. The area in which the hotel is located also includes several execellent dining options. Our stay was very pleasant. I would stay there again if I returned to Rome.

We arrived to find the room had a very horrible sewage smell. We contacted the front desk and she attempted to remedy it by putting vinegar down the drain but unfortunately, this did not work. The smell was so bad that we were unable to stay and sit with this nauseous smell so we had to find an alternate hotel due to safety and health concerns. We attempted to get a refund after the fact from Hotels.com, but the property refused to refund the money because they blamed the smell on recent rains, even though the rains happened after we arrived, and not before, so their excuse was not valid. It’s typical of southern Europe. We live here and we know that they never like to take responsibility. It’s just how they are as a culture. So unfortunately, we’re gonna have to do a charge back on our card that we used to make the reservation. Before leaving this review, I gave them the opportunity to do the right thing but not surprising, they refused to do the right thing and refund our stay so apparently they are fine with their guests sleeping in the smell of sewage. This is the first time I’ve ever had to leave a review like this or leave a hotel so it’s disappointing that Hotels.com and the property did not do the right thing and don’t care about the health and safety of their guests. unfortunately this means I cannot use Hotels.com anymore on principal. It’s a shame when people just can’t do the right thing. On a sidenote, the staff we encountered on site were very friendly.

Choose another hotel. The ONLY thing positive is the location.

The room was very clean and the staff was friendly and very helpful. I had very low expectations for the included breakfast but it was fantastic. Homemade baked goods every morning, breakfast sandwiches, scrambled eggs, bacon, fruit, different types of breads, cereal. We were always offered a cappuccino. It was great. It's a bit of a walk from the city center but it's very doable and the public transit system is great. I will stay here again the next time I'm in Rome.

⭐⭐⭐⭐⭐ Exceptional Stay – Gaia Made It Unforgettable! We had a fantastic stay at this hotel! Everything was spotlessly clean, and the location could not have been better for getting around. The entire staff was incredibly warm, welcoming, and always ready to help with fantastic local recommendations. A very special mention goes to Gaia, who was absolutely amazing from the moment we checked in. She truly went above and beyond to make our stay feel special, and we cannot thank her enough for all her help and genuine hospitality. We had a wonderful experience and wouldn't hesitate to recommend this hotel to anyone. We’ll definitely be back!