Jungmun Tourism Complex Yoga Holidays

The room had the basics. The hotel had no amenities that you did not have to pay to use. To go to the pool (family of 4) you had to pay 100,000 won/$85 and it’s only a pool. No slides, no hot tubs, no bar/snacks. The staff is poor at communicating the lack of amenities, as well. We paid $160k won for the water park, but only two slides were open for those bigger than a 4 y/o. You had to pay 10k won/person to use a life jacket to get into the wave pool. You can’t even sit down either…pay to have a seat in a chair!!! The food and beverage places are closed during the week, except one spot with mini cup (1/2 c measuring cup) of bits of fried chicken with 1/2 can side for 8k won..for three of those and a beer they over charged us 50k won and we just paid and left. The ticket to the amusement park with the room only allows three rides/person. Highly recommend you go to Japan, Philippines, Thailand, Vietnam, Singapore, Guam for better hotels, amenities, food choices, and service for the price.

Not many korean places to eat around.

Dated but excellent service

It was okay, but unfortunately didn’t have the “wow” factor we were hoping for—especially as we were on our honeymoon. The service felt average and didn’t match the hype we’d seen online, particularly from influencers. It met the basic expectations, but overall, it fell short of what we anticipated. One highlight was the thoughtful touch of welcome fruits and complimentary drinks, which we genuinely appreciated. The infinity pool area was underwhelming, with limited seating options. When we approached staff about where we could sit, the response was abrupt and lacked the warmth you’d expect from a 5-star hotel. Many of the “premium” lagoon-style booths required extra payment, and the remaining options—mostly bean bags—felt like a cost-cutting choice that didn’t match the luxury branding. Staff interactions overall were impersonal. It felt like guests were treated more like numbers than valued individuals. For a hotel that markets itself as five-star, the customer service lacked polish and care. There was no effort to make the stay feel special, which was especially disappointing given we were on our honeymoon. At best, I’d rate the service a 2-star for effort in attempting to deliver a customer experience. If exceptional service is important to you, we’d recommend considering The Shilla just up the road from experience. Given the choice again, we wouldn’t choose Parnas. The perfume used in the lobby was overwhelming strong and not subtle.

Excellent hotel and lots of amenities.

It was okay, but unfortunately didn’t have the “wow” factor we were hoping for—especially as we were on our honeymoon. The service felt average and didn’t match the hype we’d seen online, particularly from influencers. It met the basic expectations, but overall, it fell short of what we anticipated. One highlight was the thoughtful touch of welcome fruits and complimentary drinks, which we genuinely appreciated. The infinity pool area was underwhelming, with limited seating options. When we approached staff about where we could sit, the response was abrupt and lacked the warmth you’d expect from a 5-star hotel. Many of the “premium” lagoon-style booths required extra payment, and the remaining options—mostly bean bags—felt like a cost-cutting choice that didn’t match the luxury branding. Staff interactions overall were impersonal. It felt like guests were treated more like numbers than valued individuals. For a hotel that markets itself as five-star, the customer service lacked polish and care. There was no effort to make the stay feel special, which was especially disappointing given we were on our honeymoon. At best, I’d rate the service a 2-star for effort in attempting to deliver a customer experience. If exceptional service is important to you, we’d recommend considering The Shilla just up the road from experience. Given the choice again, we wouldn’t choose Parnas. The perfume used in the lobby was overwhelming strong and not subtle.

Dated but excellent service

Excellent hotel and lots of amenities.