San Juan Islands Yoga Holidays

The water view was the best! The lobby and dining room was nice to sit in. The food was excellent. The room was spacious for 2. No hot water option for making tea in room; just coffee pods. The gym was very unappealing due to no windows and musty smell. It would be nicer to exercise looking at the water view. Would go back for sure!

Overall, I’d rate this hotel 3.5 out of 5 stars. The property itself is beautiful, very clean, and the rooms were spacious, comfortable, and what you would expect from a 5-star hotel. Unfortunately, the customer service did not match the luxury standard the hotel advertises. During our stay, we called the front desk from the room phone three separate times with no answer, which was frustrating and disappointing. The biggest issue, however, was with the hotel’s Audi car service. The staff was not knowledgeable or helpful when trying to assist us, and the front desk associate at checkout showed little urgency or follow-through. We stood there waiting for over 20 minutes without any updates, and no one ever followed up with us despite being told they would. For a luxury hotel, service and attentiveness matter just as much as the physical property. While the hotel itself is lovely, the lack of responsiveness and customer care left us disappointed overall.

The room was great and clean. We stayed 2 days before the cruise and with public transportation and walking, were very safe and the sites were very accessible! Great place. They were flexible with check in time. Food at Oliver’s was good.

Clean hotel, helpful staff, amazing shower water pressure, good location as it is walkable distance to the Space Needle, Pike’s Market, and Light Rail to get to and from the airport.

They advertised a rooftop deck when I booked in January but when we arrived the “rooftop” deck was not open. Additionally the bar that was opened was on level 5 and said the rooftop bar would be opening soon. Do not advertise a rooftop deck when you are 20 stories tall and the deck is opening on level 5. Very disappointing!!!

Great location. Great staff. Great rooms. Great service and a great value. Will definitely stay here again when I return to Seattle .

Overall, I’d rate this hotel 3.5 out of 5 stars. The property itself is beautiful, very clean, and the rooms were spacious, comfortable, and what you would expect from a 5-star hotel. Unfortunately, the customer service did not match the luxury standard the hotel advertises. During our stay, we called the front desk from the room phone three separate times with no answer, which was frustrating and disappointing. The biggest issue, however, was with the hotel’s Audi car service. The staff was not knowledgeable or helpful when trying to assist us, and the front desk associate at checkout showed little urgency or follow-through. We stood there waiting for over 20 minutes without any updates, and no one ever followed up with us despite being told they would. For a luxury hotel, service and attentiveness matter just as much as the physical property. While the hotel itself is lovely, the lack of responsiveness and customer care left us disappointed overall.

6 stars for the staff! Arthur the bellman and Tomteo (?) the breakfast server. They quote “the largest room in the house is the room to improve “. Our experience was a service level that was always looking to surprise and delight. And the rooms and hotel are epic at large. Our new Seattle place to stay.

Old style building. Roof top deck with great view. We only had one issue. We booked shuttle from hotel to airport at 715. In lobby by 7 & told driver would be here shortly. 730 I go back to desk & same clerk said I wasn’t scheduled til 745. We needed to be at airport by 8. He called the driver & he came at 740. He drove very fast & we were there by 810. Not impressed with the scheduling or the driver. He kept slapping himself in the face while driving like he was trying to stay awake. It was a little scary.

Overall, I’d rate this hotel 3.5 out of 5 stars. The property itself is beautiful, very clean, and the rooms were spacious, comfortable, and what you would expect from a 5-star hotel. Unfortunately, the customer service did not match the luxury standard the hotel advertises. During our stay, we called the front desk from the room phone three separate times with no answer, which was frustrating and disappointing. The biggest issue, however, was with the hotel’s Audi car service. The staff was not knowledgeable or helpful when trying to assist us, and the front desk associate at checkout showed little urgency or follow-through. We stood there waiting for over 20 minutes without any updates, and no one ever followed up with us despite being told they would. For a luxury hotel, service and attentiveness matter just as much as the physical property. While the hotel itself is lovely, the lack of responsiveness and customer care left us disappointed overall.

The water view was the best! The lobby and dining room was nice to sit in. The food was excellent. The room was spacious for 2. No hot water option for making tea in room; just coffee pods. The gym was very unappealing due to no windows and musty smell. It would be nicer to exercise looking at the water view. Would go back for sure!