Batu Yoga Holidays

Lovely hotel, very accessible. Clean room & great service

The property is located in a brand-new skyscraper that is yet to be completed and launched. It is very, very quiet (felt like I was the only person in the entire building). Facilities work fine and are brand new. Reception staff also good. Biggest drawback: Jewel Oxley is not yet in any ride or delivery app, so couriers and drivers deliver to building next door or wait for you somewhere completely different. Overall good stay.

Where to even begin... We have stayed in Kuala lumpur many times in different apartment hotels but this was by far the worst. Firstly check in process was very poor and unprofessional, staff member basically handed us a card and took to the room and left. When we arrived at the room it was an absolute state, stank of cigarettes. Dirt everywhere, marks all over the walls, broken furniture. The toilet had a pool of water around it from a leak. We were offered a room change and all the rooms were of a similar poor standard. We took the least bad of the options. Most rooms only get given a single key to share between 4 adults. No safe, no microwave,You can get a clean once every 3 days and thats a faff to organise. The cleaning quality is subpar and done by the same staff member who did check in! No explanations or anything. The host is relatively responsive when you message but trying to get anything done is so slow. Asking for a change of towels takes hours (only happens if you ask) when towels are changed they'll replace the wrong number (took 4 towels away and gave 2) Will absolutely not be staying here again and would urge others to avoid.

Room is clean and staff are friendly

I have stayed here several times, although it has been about 8 years since my last stay. The staff are second to none along with the service. Facilities are also excellent. Sadly, the rooms and buildings are looking tired. Poor wall patching, sticking doors and the buildings would benefit from a good pressure wash. Saying this, we would still stay here again. The location is very convenient and we prefer low-rise buildings to skyscrapers.

The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though

Friendly staff. Good location. Easy access to shopping mall

The property is located in a brand-new skyscraper that is yet to be completed and launched. It is very, very quiet (felt like I was the only person in the entire building). Facilities work fine and are brand new. Reception staff also good. Biggest drawback: Jewel Oxley is not yet in any ride or delivery app, so couriers and drivers deliver to building next door or wait for you somewhere completely different. Overall good stay.

Lovely hotel, very accessible. Clean room & great service

Lovely hotel, very accessible. Clean room & great service

We loved our stay! Staff were amazing, we got upgraded as we were on our honeymoon. Perfect location as well. An amazing hotel and would definitely go back