Cartagena Waterpark Holidays

Encantada con todo el servicio y empleados del Hotel, excelente todo.

Hospitable staff, amazing views, outstanding food, crystal clear water beach, beautiful animals, very relaxing, peaceful and quiet.

We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The water isn't as clear as the other islands but this one is much closer to the city. The resort dogs and cats were friendly. There are day pass visitors but we didn't feel like impacted the service level from the staff. We didn't like that the jet ski staff would ride into the designated swim spot. Seems like an accident could happen and it also makes the water quality worse. One thing to note about the property is that they asked for reviews from us several times.

This hotel was exactly how I thought it would be - an absolute paradise. I stayed here with my best friend for spring break and it was all I could ask for. Amazing amenities, incredibly helpful staff, and an atmosphere of paradise. Thank you Casa Lola - I will DEFINITELY be back!

The hotel maintained a high standard of cleanliness and offered a nostalgic ambiance, which was particularly appreciated 81-year-old of services. The amenities and staff performance were exceptional.