Jordan Waterpark Holidays

The hotel has nice look and ambience but the rooms leave much to be desired. The room furniture, bathroom, shower, kitchen and living room were in bad shape or not working properly. The room was a non-smoking room but the smoke stench was unbearable and the key card did not work, so they gave me an actual key. The breakfast was subpar but it got delivered when i requested it out of working hours. Service was outstanding and that needs to be recognized.

Very clean. Spacious room. Good staff and service. Nice breakfast buffet

Staff and service are amazing

The air conditioning system in the room is so bad

Let me start with the good stuff first. The property is in near perfect condition and the building has gorgeous finishes. 2/3 of the restaurants were excellent and the staff was attentive. The breakfast buffet was the best I've ever seen and the Lunch at Segreta was so good, I went back multiple times. The food and service at Zenith restaurant was not good. Getting water became a hassle and the steak was all fat. The waiter was very inattentive. The concierge was completely incompetent and blamed their mistake on me. The problem ended up getting resolved but they almost ruined my trip. I would not recommend relying on the concierge for anything.

Staff and service are amazing

The air conditioning system in the room is so bad

Let me start with the good stuff first. The property is in near perfect condition and the building has gorgeous finishes. 2/3 of the restaurants were excellent and the staff was attentive. The breakfast buffet was the best I've ever seen and the Lunch at Segreta was so good, I went back multiple times. The food and service at Zenith restaurant was not good. Getting water became a hassle and the steak was all fat. The waiter was very inattentive. The concierge was completely incompetent and blamed their mistake on me. The problem ended up getting resolved but they almost ruined my trip. I would not recommend relying on the concierge for anything.

Very clean. Spacious room. Good staff and service. Nice breakfast buffet

Staff and service are amazing

The room was simple but clean. Very cold the first night but fine once the heating was fixed

Very welcoming staff. Clean and nice area.

The hotel has nice look and ambience but the rooms leave much to be desired. The room furniture, bathroom, shower, kitchen and living room were in bad shape or not working properly. The room was a non-smoking room but the smoke stench was unbearable and the key card did not work, so they gave me an actual key. The breakfast was subpar but it got delivered when i requested it out of working hours. Service was outstanding and that needs to be recognized.

We loved staying at the Canary! The staff will bend over backwards to accommodate you. Everything is spic and span. And it haopens to be one of the less expensive hotelsnin the neighborhood. Which, we loved. Lots of interesting restaurants and shops within walking distance. And their "continental breakfast" is way better than what i expected as an American, used to American "continental breakfasts." It's a delicious spread of breads, vegetables, cheeses, cold cuts, hot eggs (scrambled or hard boiled), yogurt, nuts, fruits.... it's fantastic. So, i would absolutely stay here again and i highly recommend that you do as well.