Pulau Indah Waterpark Holidays

Amazing, room exceeded our expectations. Pool area was so beautiful with such a stunning view of the towers. Highly recommend!

The room is great, clean, towels are new and staff are good too.

Great location. Modern unit, very clean but starting to show some wear and tear. Check in efficient and communication good. Only annoying thing was they only gave us one key….a bit ridiculous when your apartment is on the 50th floor and you have a 2 bedroom apartment with four people in it.

You will be asked to pay a tourism fee at check in and also a deposit. The deposit was only supposed to be 250MYR and they took 400MYR, That is still pending being refunded, as it takes weeks to be refunded if you use a card. Not sure why we had to pay so much when we only had one room. There are elevators on the property which require the use of the access card. We were only provided one for use the entire trip, so if you have a bigger family, than the 3 of us, that may pose to be an issue. The house was not cleaned or dusted when got there. We did request recleaning and they did send someone to clean again. The house was, however, not equipped with basic items needed. Including only having clothing hangers and hair dryer for one room, the master. There were no plates or utensils that we could find to use if we needed. They also have no rags to bathe with if those are needed for you. They only provide bath towels. The house does come with a washer/dryer all in one, but you will need to purchase your own detergent and softener if you want to use it. Maybe we weren't using the right settings, but it took forever to dry the clothes. The staff is very responsive when you do contact them which was a plus for us. The room had a gorgeous view and the rooms were spacious. The location was pretty convenient for the majority of places we went. There is a metro entrance not too far from that location, though we did not use it.

Once again, a great stay at the Journal for a work trip. I have stayed many times before, but think this was my first room on the front of the hotel, 9th floor. Better view than the rear, but unfortunately, also noisier at night with both traffic noise and music from somewhere? The staff, accommodation and food was as usual, fantastic. Will definitely stay again, but will ask for a rear room next time.

It's a very large hotel, but the rooms have definitely seen better days. The air conditioning in the rooms is quite poor and we found several loose electrical wires poking out of the walls (hopefully not connected, but we avoided just in case) Our initial room had balcony doors that couldn't be closed, leading to an early wake up thanks to the building site next door. The reception staff were helpful, offering alternatives, some with similar door problems, but we did eventually end up with a room that, while not exactly quiet, was at least better than the first. Noise aside, the rooms were large and comfortable, breakfast was good and very varied and the hotel is in a pretty decent location. We tried the hotel restaurant one night, too and were very happy with the food.

I stayed here last night and really enjoyed the experience. The place was clean, comfortable, and had a cozy vibe. The staff were friendly and helpful. It’s a great spot for relaxing and getting away from the busy city. Would definitely recommend and come back again!

Rooms are clean, but the facilities a bit old. Location is good. Close to shops and food streets. Breakfast just averages, food options is normal.

Great location. Modern unit, very clean but starting to show some wear and tear. Check in efficient and communication good. Only annoying thing was they only gave us one key….a bit ridiculous when your apartment is on the 50th floor and you have a 2 bedroom apartment with four people in it.

I stayed here last night and really enjoyed the experience. The place was clean, comfortable, and had a cozy vibe. The staff were friendly and helpful. It’s a great spot for relaxing and getting away from the busy city. Would definitely recommend and come back again!

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

Very friendly and helpful staff. Excellent location, in-between the Petronas Towers ,the Suria KLCC mall and the Pavilion and Jalan Alor food street