Pulau Beras Basah Waterpark Holidays

Just about everything okay

Nice Second time visiting

The area around the pool wasn't cleared overnight with towels left behind by guests. The toilets by the restaurant wasn't cleaned. However, the breakfast buffet was excellent and the choices of food were amazing. Credit to the kitchen crew for the delicious food. Also, credit to the young intern from Bali. Very cheerful, friendly and a delight to talk to.

We have just returned from a wonderful stay at The Danna. From the moment we arrived, every member of staff made us feel incredibly welcome. From the porters, concierges & reception team to housekeeping, the F&B staff & the Resort Manager, everyone was professional, warm & cheerful, & nothing ever seemed too much trouble. Remarkably staff appeared to know which room we were staying in, how long we had been there & even how much time remained of our holiday. We were made to feel very special, something we saw being extended to all guests throughout our stay. We're not usually ones for any fuss, but all the thoughtful touches were delivered so discreetly and naturally that it simply enhanced the experience. Our room (419), a Grand Marina View room, was exceptionally spacious & comfortable, with a king-size bed, armchairs, dressing table, two wardrobes, plenty of storage, a large balcony & a large bathroom with a bathtub, walk-in rain shower & double sinks. We also appreciated the daily replenishment of filtered water, Nespresso pods & TWG tea bags, along with delicious gluten-free sweet treats to accommodate a dietary requirement. Housekeeping was outstanding throughout (with special thanks to Karmila, Fatin & Amim for their excellent service). The restaurants were all superb & catered for allergens very well; staff awareness & knowledge of ingredients made us feel confident we were in safe hands. Special thanks to Hakimi, Ilah, Fatihah, the Chefs & all the F&B team.

Nice

Had an amazing stay at this resort, the check in and out process was very smooth, and the quick access to the beach was great. Staff were very friendly.

We have just returned from a wonderful stay at The Danna. From the moment we arrived, every member of staff made us feel incredibly welcome. From the porters, concierges & reception team to housekeeping, the F&B staff & the Resort Manager, everyone was professional, warm & cheerful, & nothing ever seemed too much trouble. Remarkably staff appeared to know which room we were staying in, how long we had been there & even how much time remained of our holiday. We were made to feel very special, something we saw being extended to all guests throughout our stay. We're not usually ones for any fuss, but all the thoughtful touches were delivered so discreetly and naturally that it simply enhanced the experience. Our room (419), a Grand Marina View room, was exceptionally spacious & comfortable, with a king-size bed, armchairs, dressing table, two wardrobes, plenty of storage, a large balcony & a large bathroom with a bathtub, walk-in rain shower & double sinks. We also appreciated the daily replenishment of filtered water, Nespresso pods & TWG tea bags, along with delicious gluten-free sweet treats to accommodate a dietary requirement. Housekeeping was outstanding throughout (with special thanks to Karmila, Fatin & Amim for their excellent service). The restaurants were all superb & catered for allergens very well; staff awareness & knowledge of ingredients made us feel confident we were in safe hands. Special thanks to Hakimi, Ilah, Fatihah, the Chefs & all the F&B team.

Nice