West Bergen Waterpark Holidays

Great place to stay at! Lots of places around to look at and eat!

My stay at the Sofitel New York was nothing short of exceptional. From the moment I arrived, the staff made me feel welcomed and genuinely cared for. Everyone was incredibly kind, professional, and eager to help, which made the entire experience feel effortless and luxurious. The rooms were beautiful, spotless, and surprisingly spacious for New York City. After long days exploring the city, it was the perfect place to relax and recharge. The attention to detail and level of comfort truly exceeded my expectations. A special shoutout to the bartender, who made what may very well be the best Amalfi Spritz I've had in all of my travels. As someone who loves great food, cocktails, and hospitality, that's saying a lot! It was absolutely perfect. The location couldn't be better—just a short walk to Times Square while still feeling tucked away from the hustle and bustle. It made getting around the city incredibly convenient. Sofitel delivered the perfect combination of luxury, comfort, hospitality, and location. 10/10 experience, and I would absolutely stay here again on my next trip to New York City.

We loved this hotel. The room was beautiful and very comfortable. Excellent lighting for reading. Bathroom was great with unbelievable water pressure in both bath and shower. Wonderful cleaning staff. Great trip.

Wonderful location. No breakfast. Friendly staff. But needs more counters since wait time was abnormal for Marriot properties

Very clean room; staff was super nice and helpful.

My only issue with the stay is that they wouldn't accept my Hilton Honors number. Apparently when you book with Expedia, you don't get the Hilton points. The airlines and car rental companies don't work that way and neither should the hotels.

We loved this hotel. The room was beautiful and very comfortable. Excellent lighting for reading. Bathroom was great with unbelievable water pressure in both bath and shower. Wonderful cleaning staff. Great trip.

You can never go wrong with Faena…we love the hotel chain

The location is perfect! The only thing that I was disappointed about is that when I made the reservation, I selected a room with a city view. We were given a room on the 5th floor with visibility that did not compare to what was advertised on the website. Other than that, everything was clean, staff very helpful, and the cost was reasonable for the number of days we stayed.

From the availability of early check in to the day we left, every staff member whom we encountered was exceptionally thoughtful and helpful.

You can never go wrong with Faena…we love the hotel chain

Prime location, but a very simple hotel, small rooms, no fridge in standard queen rooms, no views, no place to put toiletries in the bathroom. Clean. You are paying for the location, basically. Staff was very friendly

Room was very clean and aesthetically pleasing. The views from the property were amazing! Nice and spacious as well. Will book again when I come back to NY!

Over busy the hotel.