Aegean Region Waterpark Holidays

standout hospitality, amazing staff, good food and facilities

The spa experience in this venue was not good. The adult section is much more professional. The personnel needs training in client relations

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

Everything in the Hotel was Excellent.

We actually booked the batihan sea resort and by the time we got there it was actually full they put is in another Ultra luxury hotel called batihan vadi it was so amazing with a private villa and a 5 star service. Everything was invlusive and it was the best experiences we had during our stay. We also had free transportation to the beach everytime we wanted to get there and were allowed to use any of the services in that beach resort as well. Extremely hapoy with their service. Their turkish hamam was one of the best! Thank you Hakan for makingour stay so amazing

The spa experience in this venue was not good. The adult section is much more professional. The personnel needs training in client relations

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

Everything in the Hotel was Excellent.

All staff very friendly and helpful. Great location on the seawall. Some areas of the facility need a bit of maintenance but the place is very clean and the food was great.

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

The spa experience in this venue was not good. The adult section is much more professional. The personnel needs training in client relations

Excellent beach and food and bar selections Caring staff Views of marmaris and mountains and sea are phenomenal

The spa experience in this venue was not good. The adult section is much more professional. The personnel needs training in client relations

Everything in the Hotel was Excellent.