Aegean Region Waterpark Holidays

Checkin was very pleasant, customer service was excellent as always. We’ve been at this hotel for many years, we come at least 2-3 times a year. We love the views from the balcony with a nice cup of coffee in the morning. Spa service with Narti is excellent as always, she does Medical massage and takes my work stress go away. We will always come back, dedicated customers at this hotel.

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

Great hotel for families, details make the difference, highly recommend.

Great place to relax and enjoy!

Excellent beach and food and bar selections Caring staff Views of marmaris and mountains and sea are phenomenal

Checkin was very pleasant, customer service was excellent as always. We’ve been at this hotel for many years, we come at least 2-3 times a year. We love the views from the balcony with a nice cup of coffee in the morning. Spa service with Narti is excellent as always, she does Medical massage and takes my work stress go away. We will always come back, dedicated customers at this hotel.

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

Great hotel for families, details make the difference, highly recommend.

Beach front property on the beautiful Aegean Sea but no sea front units. Most units facing sidewalk. All inclusive with typical Turkish cuisine which was very good , staff barely speaks any English, very difficult communication unless you can speak Turkish , otherwise staff very friendly and tries to be helpful as much as possible. Some speak very basic Russian , occasionally some German . I was told most experienced English speaking staff left for other jobs during Pandemic, staff consists mostly of high school and undergraduate college age kids

All staff very friendly and helpful. Great location on the seawall. Some areas of the facility need a bit of maintenance but the place is very clean and the food was great.

Superb from start to finish

Excellent beach and food and bar selections Caring staff Views of marmaris and mountains and sea are phenomenal

Great hotel for families, details make the difference, highly recommend.

Great place to relax and enjoy!