Hispaniola Waterpark Holidays

El servicio pesimo en varias ocaciones no hicieron la habitacion , no estaba abierto el restaurant de la playa y en la reserva te ofrecen ese servicio, por lo resulta muy incomodo adquirir alimentos en la playa a la hora del almuerzo maxime cuando hay ninos

The AC did not get very cold. There were also very few places that had AC to find relief from the heat. The Buffet is all outside and it was sweltering. Even with the fan on, we were sweating at night with the blankets. The pool was disgusting, floating plastic cups, lots of dead bugs, and random trash. The food wasn't 5 star level at all. The room service was inedible. The paella was really good and some of the restaurants had some good options. I found myself not eating many things, because they tasted gross. As an example, they used ketchup for the shrimp cocktail dipping sauce. The staff was not very helpful and any questions (activities, reservations, etc.). I tried attending many different listed activities (cocktail workshop, etc.) and no staff member knew what I was asking about. The entertainment was really good and the drinks were good! This place is a 3 star. Not a 5 star, luxury resort like they advertise. I would not stay here again or recommend this resort. I would look elsewhere.

The Bahai Ambar was a wonderful place. We went in late oct, early Nov. The resort itself is huge, encompassing four different resorts, however, we stay principally on the Ambar resort. The Ambar property is well maintained and clean, everything worked. I will say that the food, both in the buffet and in the restaurants was the best I have ever had at a resort. The sports bar and staff were excellent. We had a room with a swim up pool and that was fantastic. The main pool is great and was never seemed over crowded. Where Ambar looses marks is with the staff. Dont get me wrong, they were very attentive, however, not pro-active. You had to request everything, like they never filled the mini-bar unless you asked and you had to ask sometimes for towels. The drinks at some of the bars seemed watered down, but the main bar in the lobby was good. Check in could have been better, like getting a cold towl and a drinkk without asking. Overall I would return because of the excellent food, great beach, great pool and fantastic swim up pool.

Everything was perfect the room, the cleaning ladies, the workers at the restaurants serving the food and everything ,,atmosphere the food is five star big time. The beach was perfect. We just had a great time there and we would go back. We were six couples and we enjoy every single moment over there.

El servicio pesimo en varias ocaciones no hicieron la habitacion , no estaba abierto el restaurant de la playa y en la reserva te ofrecen ese servicio, por lo resulta muy incomodo adquirir alimentos en la playa a la hora del almuerzo maxime cuando hay ninos

The AC did not get very cold. There were also very few places that had AC to find relief from the heat. The Buffet is all outside and it was sweltering. Even with the fan on, we were sweating at night with the blankets. The pool was disgusting, floating plastic cups, lots of dead bugs, and random trash. The food wasn't 5 star level at all. The room service was inedible. The paella was really good and some of the restaurants had some good options. I found myself not eating many things, because they tasted gross. As an example, they used ketchup for the shrimp cocktail dipping sauce. The staff was not very helpful and any questions (activities, reservations, etc.). I tried attending many different listed activities (cocktail workshop, etc.) and no staff member knew what I was asking about. The entertainment was really good and the drinks were good! This place is a 3 star. Not a 5 star, luxury resort like they advertise. I would not stay here again or recommend this resort. I would look elsewhere.

I am very disappointed with the condition of the room. The room was extremely dirty, the bathroom had visible mold, and the sheets had noticeable stains. This is unacceptable and does not meet basic cleanliness standards expected from a hotel. I would appreciate an immediate resolution, an appropriate refund. Please address these concerns as soon as possible.

I am very disappointed with the condition of the room. The room was extremely dirty, the bathroom had visible mold, and the sheets had noticeable stains. This is unacceptable and does not meet basic cleanliness standards expected from a hotel. I would appreciate an immediate resolution, an appropriate refund. Please address these concerns as soon as possible.

Excelente

Las piscinas y water park muy buenas pero la comida, bufete y café no fue agradable

Everything was perfect the room, the cleaning ladies, the workers at the restaurants serving the food and everything ,,atmosphere the food is five star big time. The beach was perfect. We just had a great time there and we would go back. We were six couples and we enjoy every single moment over there.

Excelente