Upcountry Maui Waterpark Holidays

The room was clean, but the first full day there, we had no hot water for 7 hours, so couldn’t “clean-up” after being at the beach. Nothing was offered to offset the huge inconvenience. The hotel said they needed an actual “credit card” to hold for amenities- the website said debit cards were sufficient. So I provided a credit card, then they placed a “hold” on the card at Twice the amount we were originally told.

The property is beautiful and well maintained. The location is great with lots of activities around. However we were not impressed with the quality of service we received. House keeping never showed up for room cleaning unless we called to ask for service. There was only one restaurant we enjoyed the food at and that was Banyan. The lobby bar was ok but we didn’t really like the sushi , was not as fresh as expected. The front desk rarely had more than one person working so there was always a line for any inquiries and needs we had. Overall I wouldn’t stay again.

Design wise was little 2012…remodel was 2014-2015. outdated tv etc Partial ocean view interior differes BIG time vs “Celebration” ( website pics 2023)! Room is big, layout is odd: SHOWER is IN YOUR WALK IN WARDROBE!!! LOL ( unworn ruined silk clothes on day two) uncomfy bed. Service was inconsistent (from great to mediocre, depended on the person) big tips didn’t help. heavy on honeymooners, no cool vibe in the hotel, introverts. PROS: open air gym, sunset views, pancakes, birds and mini jungle feel. cons: concierge/front desk was dial broken. everything is an add on, u r cool if u want to $$$. newer cars (Mercedes and Range Rover were not available Lol), restaurant room service was OK and 90 min wait. Unfortunately hotel didn’t do it for me in 2025

We stayed 10 nights at the Whaler, we had a studio with ocean view and a kitchen. The hotel was very nice, the bed was really comfortable. The staff was very nice and really responsive.

Perfect for Families. Quite spacious and great for a relaxing Family vacation.

The property is beautiful and well maintained. The location is great with lots of activities around. However we were not impressed with the quality of service we received. House keeping never showed up for room cleaning unless we called to ask for service. There was only one restaurant we enjoyed the food at and that was Banyan. The lobby bar was ok but we didn’t really like the sushi , was not as fresh as expected. The front desk rarely had more than one person working so there was always a line for any inquiries and needs we had. Overall I wouldn’t stay again.

Design wise was little 2012…remodel was 2014-2015. outdated tv etc Partial ocean view interior differes BIG time vs “Celebration” ( website pics 2023)! Room is big, layout is odd: SHOWER is IN YOUR WALK IN WARDROBE!!! LOL ( unworn ruined silk clothes on day two) uncomfy bed. Service was inconsistent (from great to mediocre, depended on the person) big tips didn’t help. heavy on honeymooners, no cool vibe in the hotel, introverts. PROS: open air gym, sunset views, pancakes, birds and mini jungle feel. cons: concierge/front desk was dial broken. everything is an add on, u r cool if u want to $$$. newer cars (Mercedes and Range Rover were not available Lol), restaurant room service was OK and 90 min wait. Unfortunately hotel didn’t do it for me in 2025

Perfect for Families. Quite spacious and great for a relaxing Family vacation.