Caribbean Islands Spa Holidays

It was nice that you didn’t have to make reservations for all the hotel restaurants only two you have to make reservations for the other ones you could just walk in at any time

Great food, clean room, a lot of fun activities for families

The property on the Lady Hamilton side is very nice and there are tons of amenities and the beach is very close by. The rooms are large and a bit dated, but they do the job. The only drawback I would say with this resort is that the staff don't seem to be aware of a lot of what's happening and they don't inform you of the different amenities that are available to you so we found out a lot of things towards the end of our trip. On check-in we did not get the information regarding the hotel amenities so we had no idea about the jerk hut on the other beach and the fact that you have to make reservations before 3 o'clock. It's just really hard to navigate the hotel because it is so large and without help you kinda have to figure it out yourself. Also, the shower and cold water was not working for most of the trip, which was ridiculous and that made it very hard to get ready so I don't think that this is a five star hotel they should be a 3 1/2 or maybe 4 star and they should not be charging the price they charge because there is a lot of things that they are lacking. Overall, I do not want to stay here again because I just did not get my moneys worth.

Expansive and grand looking property - lovely pool with waterfalls and very helpful and cheerful staff with towels etc. Multiple beach areas to hang out but wish the beaches were swept in the mornings. Also would be nice if we were told about all of the amenities upon arrival such as beach area with the water sport activities - wasn’t aware until day before departure. An information booklet in the rooms would have been helpful. Unfortunately, the area where my room is located had an awful sewer odor which I’m assuming came from a standing water area outside which definitely should be treated - very unpleasant! Staff selling certain promotional products are way too aggressive and I felt harassed. Other than that I had a great time and the overall experience was good. There are a number of wonderful gift shops with great and useful products. There are several restaurants including three buffets with great breakfast items but I was not impressed with the buffet dinners - needs improvement with taste, quality and presentation. There are several other non buffet restaurants including Japanese, Mexican, Italian, seafood etc. I tried the Japanese that was okay but actually was leaning more to being Chinese. Overall my experience was a 7/10.

Positives Staff - The staff was very helpful and pleasant. Grounds - Immaculate Activities - There are many activities to choose from. You literally cant be bored unless you want to be. Food - They have a wide variety each day Negatives: Rooms - Looks and feels average. There was nothing special about it. Room Service - The quantity of itiems placed in the room fell short as if they didbt expect us. Food - While they had a wide variety, the food tasted like it could be better seasoned.

Expansive and grand looking property - lovely pool with waterfalls and very helpful and cheerful staff with towels etc. Multiple beach areas to hang out but wish the beaches were swept in the mornings. Also would be nice if we were told about all of the amenities upon arrival such as beach area with the water sport activities - wasn’t aware until day before departure. An information booklet in the rooms would have been helpful. Unfortunately, the area where my room is located had an awful sewer odor which I’m assuming came from a standing water area outside which definitely should be treated - very unpleasant! Staff selling certain promotional products are way too aggressive and I felt harassed. Other than that I had a great time and the overall experience was good. There are a number of wonderful gift shops with great and useful products. There are several restaurants including three buffets with great breakfast items but I was not impressed with the buffet dinners - needs improvement with taste, quality and presentation. There are several other non buffet restaurants including Japanese, Mexican, Italian, seafood etc. I tried the Japanese that was okay but actually was leaning more to being Chinese. Overall my experience was a 7/10.

Great food, clean room, a lot of fun activities for families

The property on the Lady Hamilton side is very nice and there are tons of amenities and the beach is very close by. The rooms are large and a bit dated, but they do the job. The only drawback I would say with this resort is that the staff don't seem to be aware of a lot of what's happening and they don't inform you of the different amenities that are available to you so we found out a lot of things towards the end of our trip. On check-in we did not get the information regarding the hotel amenities so we had no idea about the jerk hut on the other beach and the fact that you have to make reservations before 3 o'clock. It's just really hard to navigate the hotel because it is so large and without help you kinda have to figure it out yourself. Also, the shower and cold water was not working for most of the trip, which was ridiculous and that made it very hard to get ready so I don't think that this is a five star hotel they should be a 3 1/2 or maybe 4 star and they should not be charging the price they charge because there is a lot of things that they are lacking. Overall, I do not want to stay here again because I just did not get my moneys worth.

Expansive and grand looking property - lovely pool with waterfalls and very helpful and cheerful staff with towels etc. Multiple beach areas to hang out but wish the beaches were swept in the mornings. Also would be nice if we were told about all of the amenities upon arrival such as beach area with the water sport activities - wasn’t aware until day before departure. An information booklet in the rooms would have been helpful. Unfortunately, the area where my room is located had an awful sewer odor which I’m assuming came from a standing water area outside which definitely should be treated - very unpleasant! Staff selling certain promotional products are way too aggressive and I felt harassed. Other than that I had a great time and the overall experience was good. There are a number of wonderful gift shops with great and useful products. There are several restaurants including three buffets with great breakfast items but I was not impressed with the buffet dinners - needs improvement with taste, quality and presentation. There are several other non buffet restaurants including Japanese, Mexican, Italian, seafood etc. I tried the Japanese that was okay but actually was leaning more to being Chinese. Overall my experience was a 7/10.

Positives Staff - The staff was very helpful and pleasant. Grounds - Immaculate Activities - There are many activities to choose from. You literally cant be bored unless you want to be. Food - They have a wide variety each day Negatives: Rooms - Looks and feels average. There was nothing special about it. Room Service - The quantity of itiems placed in the room fell short as if they didbt expect us. Food - While they had a wide variety, the food tasted like it could be better seasoned.

The property on the Lady Hamilton side is very nice and there are tons of amenities and the beach is very close by. The rooms are large and a bit dated, but they do the job. The only drawback I would say with this resort is that the staff don't seem to be aware of a lot of what's happening and they don't inform you of the different amenities that are available to you so we found out a lot of things towards the end of our trip. On check-in we did not get the information regarding the hotel amenities so we had no idea about the jerk hut on the other beach and the fact that you have to make reservations before 3 o'clock. It's just really hard to navigate the hotel because it is so large and without help you kinda have to figure it out yourself. Also, the shower and cold water was not working for most of the trip, which was ridiculous and that made it very hard to get ready so I don't think that this is a five star hotel they should be a 3 1/2 or maybe 4 star and they should not be charging the price they charge because there is a lot of things that they are lacking. Overall, I do not want to stay here again because I just did not get my moneys worth.

The Food should be better.

Got looked over several times when going to pool bar…or when at Al a cartel buffet. Salt shakers do not work. Ice tea no sugar is not understood and took forever to get. Staff was not helpful

It was nice that you didn’t have to make reservations for all the hotel restaurants only two you have to make reservations for the other ones you could just walk in at any time