Northern Rivers Ski Holidays

In general, great. Good location. Bed was terrible & curtains did nothing to block out the external lights, so room was lit up at night.

All great, just very far from broadbeach shops and surfers. Not very close to shops and restaurants

We were disappointed with the room that we had been allocated, for starters the floors looked as if they haven’t been cleaned for some time, kids feet were black with in minutes of us checking into the room, there are cracked tiles in the kitchen, broken cupboards, the tray that holds kitchen utensils that old and worn out that it has holes in it and utensils fall through them. One bathroom had recently been renovated looked very nice but the water in the sink would flow out very slowly almost as it was blocked. There wasn’t enough toilet paper provided for the term of our stay and when I asked for some I was told I’d have to pay for it, small issue but just added to the already sour taste we had about the condition of everything else. The location of the apartments Is perfectly centred in Broadbeach and close to everything, just a shame about the condition of our room. Also wouldn’t recommend it for young kids as it gets very noisy at night from the Main Street and restaurants below, we had trouble getting our kids to sleep. I don’t think we will be coming back to this place.

Great view and easy access to the beach. Perfect family spot

The staff were amazing and greatly assisted my disabled mum at the property. Highly recommend a stay at the Pacific Pines.

The check in and getting to our room went well. Nice staff checking me in. All went well. Then checked fridge milk was half full so not checked and refeashed. Dirty windows. Milk was fixed very quickly when I rang. Then rest of night was good until check out. I had free parking which I spoke to staff about at check in. When I checked out the staff charged me. I explained to her about my parking she refused to listen and wouldn't take anything i said in. She was rude and made the entire stay only one night to watch Mama Mia. Really unpleasant. Its a huge casino they make more money than anyone ever and they are so rude they took away my free parking. It was only $20 but thats not the point. The point is they only treat you good if your a high roller. If your not there to gamble your just crap they dont want to worry about.