Salzburger Sonnenterrasse Ski Holidays

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.

We have been there for many years, and feel home each time we stay.

This hotel is good but could be great, firstly the good points, the staff are friendly and the breakfast and restaurant food was excellent. Now the not so good, the safe in the room was unusable as it had been left with the door open and locked,

Beautiful hotel with spacious rooms overlooking amazing scenery

Great location and very friendly staff

Absolutely beautiful place! Quiet , with outstanding view over Salzburg Amazing breakfast , amazing restaurant The Glass house ! You can use elevator down to the city which is in 5 min walk or walk along well maintained and lightened paths to all touristic attractions Everything about this place is great !! I highly recommended that place , Expetually , who likes scenery walks

This hotel is good but could be great, firstly the good points, the staff are friendly and the breakfast and restaurant food was excellent. Now the not so good, the safe in the room was unusable as it had been left with the door open and locked,

This was by far the most personalized stay we’ve ever had at a hotel. We were personally shown to the room and all amenities were explained. The amazing staff thought of every detail. We would recommend this hotel to anyone visiting Salzburg!

Amazing view and location. Absolutely loved our stay. Breakfast was wonderful, staff was friendly, stay was peaceful. Highly recommend and would love to return one day.

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.

This was by far the most personalized stay we’ve ever had at a hotel. We were personally shown to the room and all amenities were explained. The amazing staff thought of every detail. We would recommend this hotel to anyone visiting Salzburg!

We have been there for many years, and feel home each time we stay.