Zona Sul Ski Holidays

Great staff

For the price I paid, the room was well below expectations. The door lock did not work properly and some parts of the doors were falling off. Not what you expect from a hotel at this level. A real disappointment compared with the hotel I remembered.

The staff is amazing!!!! Attentive to our every need and so friendly!

My stay at Hotel Arpoador was wonderful. The standard room is small, so beware if you need a lot of personal space or privacy. My priority is cleanliness and friendliness. I had no cleanliness concerns. I did not see one insect. I left a note on how I wanted my room cleaned (don't make my bed), and that was honored. Eli at the desk, Vitor at the beach, and the gentleman with locs at the front desk were very kind, cheerful, and helpful. The guy with the ponytail working on the roof on 9/27 for breakfast was very friendly and helpful also. This location was easy to uber everywhere and walkable to lot's of places in the area as well. No safety concerns. Hotel right on the beach and they provide chairs and umbrellas. Beware of beach vendors. Verify what you are paying as they tried to charge me thousands of dollars for a few drinks. Thankfully my bank declined it. This had nothing to do with the hotel though. I would 100% stay here again.

Hola!! Si vas de vacaciones a Río el lugar para alojarte es “el Janeiro”. Creo que 5 estrellas es poco. Desde la atención, el servicio, la excelencia de su personal en cada una de las áreas, la mejor ubicación de todo Río y cada detalle demuestra que NADA fue liberado al azar en este hotel. MARAVILLOSO. Gracias, sin duda pronto volveremos.

Hola!! Si vas de vacaciones a Río el lugar para alojarte es “el Janeiro”. Creo que 5 estrellas es poco. Desde la atención, el servicio, la excelencia de su personal en cada una de las áreas, la mejor ubicación de todo Río y cada detalle demuestra que NADA fue liberado al azar en este hotel. MARAVILLOSO. Gracias, sin duda pronto volveremos.

For the price I paid, the room was well below expectations. The door lock did not work properly and some parts of the doors were falling off. Not what you expect from a hotel at this level. A real disappointment compared with the hotel I remembered.

The staff is amazing!!!! Attentive to our every need and so friendly!