Stoneman Dolomiti Bike Trail Ski Holidays

Breakfast is decent - the plates were gross (dirty) - it is the same every morning with the exception of the fruit and cakes options changing. You cannot sit in the balcony area to eat, Staff was attentive and kind. Buses and metro pick up area is nearby. There is a pharmacy nearby and a mini market that is nearby. Worst part was the shower - it flooded and got worse with our long stay. Another issue was the AC / it never really felt cold in the room. Elevator felt unsafe - besides being tiny it lagged.

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

Had a wonderful stay!

Cool atmosphere

What a delightful surprise. This ancient Estate, with lovely gardens and surrounded by greenery was not what I expected from an “airport” hotel. Note: it is a 10 minute drive from the airport. Dinner at the restaurant was one of my top meals in Italy - delicious, and you can dine al fresco. I didn’t get to see all the spa facilities due to the shortness of my stay but it all sounded ideal for a weary traveller.

Cool atmosphere

A wonderful stay with elegant rooms, nice restaurant, attentive service, and thoughtful touches throughout. The staff made us feel welcome from arrival to departure. Would happily return.

Nice establishment. Didn’t receive the complimentary sparkling wine thou.

Found bed bugs in the room and staff had not helped at all. Alternative room provided did not have enough beds and I had to sleep on the floor. After all I have been charged normally. Overall the dirtiest and unfair hotel I have ever been.

Unless you want to spend a lot of money to stay in one of the higher class rooms, I would not recommend staying here. Our room was a lot smaller than it looked online, as was the pool, the shower was leaking the entire time, and the staff customer service was very poor. Anytime we asked the staff a question they acted like we were the most annoying/ inconvenient part of their day. And these were simple questions like how much something was when there wasn’t a price tag on it. There was a refrigerator that worked in our room, but you better hope you don’t need to warm anything up because there is not microwave and you have to pay $35 to rent one. This is a bit ridiculous when you can literally buy a microwave for only $50 at Walmart. All in all, our experience at the hotel was not the best and was overpriced for the quality of our room.

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.