Isle Aux Cerfs Ski Holidays

The excellent services from staff that we interacted with. I wrote a letter specifically calling out all the staff that went above and beyond to make out stay great. The view from the bedroom was excellent, the glass bottom boat excursion was excellent with the caption always friendly and helpful. The Aqua-arobics was great and unexpected. The best of all was the awesome filet at the Pomelo was the best we have ever tasked and the atmosphere was relaxing and parofessional.

I always enjoy staying at Preskil but I had a bit of a bad experience on my check in on Monday, 3 August. I arrived at 9h00 at the hotel and i know that check in was only at 14h00. We sat at the check in area the whole day and my room was not ready at 14h00. The communication was not so clear and if i have known it will take over the check in time i could have gone for a scrub at the spa that time. My 1 colleague had a room 2 hours before me and i sat there till 14h30 without knowing it will take that long. Tired and over it by then.

The whole stay was fantastic. The only down thing was the restaurant choice was very limited. Only one restaurant (Italian) open at lunch time and 2 options at night time, one of them being the italian restaurant again. There was a 3rd restaurant near the pool but closed for reburbishing. This information was not available when we booked the Hotel. The food in the available restaurants was really nice, but we were missing a bit of variety after a few days. Do not forget to bring your jellyshoes/water/diving shoes for the beaches

Disappointing hotel in a fantastic destination Mauritius itself is an easy 10/10. It's a beautiful island with amazing beaches, friendly people and plenty to see. We'd definitely return to Mauritius—but we wouldn't stay at Sugar Beach again. The hotel has a great location on Flic en Flac beach, which is stunning, and the Buddha-Bar is excellent. The staff were always friendly and polite, but it's clear many of them haven't been properly trained (incompetent) and the overall service lets the hotel down badly. Thats mainly the reception staff and the main buffet. There was very little organisation at breakfast, lunch and dinner. Tables weren't cleared promptly, so guests were left waiting while dirty tables sat empty. Pool and beach service was incredibly slow—it takes ages just to place an order and even longer for food or drinks to arrive. Waiting over an hour for a drink is unacceptable for a 5 star hotel... Many facilities are fully booked throughout our stay despite seeming empty, making it difficult to enjoy everything the resort offers. There were also lots of small frustrations that added up. There were no glasses available for breakfast drinks on several occasions, reception struggled with simple requests like arranging a taxi, and we were charged €20 for a photo without this being made clear beforehand... not the money thats the issue but the principle, imagine if we got one every night. It's a shame because the hotel itself has potential, and the beachfront loc

The whole stay was fantastic. The only down thing was the restaurant choice was very limited. Only one restaurant (Italian) open at lunch time and 2 options at night time, one of them being the italian restaurant again. There was a 3rd restaurant near the pool but closed for reburbishing. This information was not available when we booked the Hotel. The food in the available restaurants was really nice, but we were missing a bit of variety after a few days. Do not forget to bring your jellyshoes/water/diving shoes for the beaches

I was pleasantly surprised by the size of the villa. Spacious, clean and comfortable. The restaurant is a big bonus. Makes life really easy and caters to dietary requirements. I had some delicious vegan meals. Staff are friendly and helpful.

We had a lovely day Good Life ego Lodge. This is a small boutique hotel in a quiet area of Cap Malhereux. It is within two minutes walk of the red roof church Notre-Dame Auxiliatrice. We use the buses to travel along the north coast and visited all the beautiful beaches. The bus stop is only a few minutes away. The rooms are quite compact, but it was big enough for us. The pool was quite small, but we did not use it as there are such beautiful beaches close by. Antoine was a wonderful host. I would recommend the Good Life Eco Lodge