Pacific Coast Scuba Diving Holidays

Clean, the staff amazing, very gentle. The only complaint is the beach, to many stones the make difficult to get to the sea.

They need to have better accommodations for persons with disabilities.

The place was so nice and the staff was wonderful. The food was like 4/10.

Everything was amazing other than our check in experience!! It took over 2 hours and Alejandra was not helpful at all, she had a MAJOR SUPERIORITY ATTITUDE for such a young inexperienced person! We’ve stayed here at this exact Riu 5 times now and this was our first really bad experience!! Not Nice at all!! Also the rooms were so-So!! Average, not impressive at all. We stayed at the the Riu Vallarta and Veronica the manager there was way more accommodating than the manager at the Pacífico Palace!! We upgraded our room and ended up having a suite which was originally advertised on Agoda which we thought we were getting but, once again didn’t receive what we booked!! Hence we paid an extra 500$ Canadian for the room we thought we were getting and were supposed to get through Agoda!! We will be taking this up with Agoda once we return to Vancouver, Canada. All in all Riu needs to upgrade their management staff!! I asked to talk to the GM and they sent some useless person called Elvira to help and she did basically nothing!! Again had a horrible attitude!! They would never last in Canada in this field!!

Excellent facilities and relaxing spaces.

Clean, the staff amazing, very gentle. The only complaint is the beach, to many stones the make difficult to get to the sea.