Northern Rome Scuba Diving Holidays

Hotel was clean and breakfast ok. Very poor customer service on arrival. Ignored at check in and unwelcoming. Delay on room being ready. First impressions count!

When searching for a hotel we selected the Palazzo Nainer because of the central location and the reviews from previous guests. This hotel is a great Boutique property that the staff make it outstanding! From Carmen at the front desk allowing our early check in when our rooms were ready and suggesting the tastiest ( and warning of the worst) restaurants. Hajji from the restaurant greeting us with a cappuccino and positive beginning to every day, until the our last day when Madeleine took over with a great personality and making sure the buffet had a good variety. We were able to start our day meeting our tour groups at the Piazza del Popolo or grabbing a taxi within a few steps by the twin churches in the event of a long distance meeting place. There also is a terminal across the piazza and through the Porta del Popolo. The bed was comfortable, smart television with streaming options, and each room has unique features and designed uniquely for each of the room classes. Our room type was the Deluxe Room. Plenty of floor space and a sleeper sofa bed in each room.

Completely magical experience staying here. The superlative staff, stunning design and perfect location couldn’t have been better. This is my new home in Roma!

Very picturesque ivews

Completely magical experience staying here. The superlative staff, stunning design and perfect location couldn’t have been better. This is my new home in Roma!

Everything was superior!..Staff went above and beyond for my stay.

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

Hotel was clean and breakfast ok. Very poor customer service on arrival. Ignored at check in and unwelcoming. Delay on room being ready. First impressions count!

When searching for a hotel we selected the Palazzo Nainer because of the central location and the reviews from previous guests. This hotel is a great Boutique property that the staff make it outstanding! From Carmen at the front desk allowing our early check in when our rooms were ready and suggesting the tastiest ( and warning of the worst) restaurants. Hajji from the restaurant greeting us with a cappuccino and positive beginning to every day, until the our last day when Madeleine took over with a great personality and making sure the buffet had a good variety. We were able to start our day meeting our tour groups at the Piazza del Popolo or grabbing a taxi within a few steps by the twin churches in the event of a long distance meeting place. There also is a terminal across the piazza and through the Porta del Popolo. The bed was comfortable, smart television with streaming options, and each room has unique features and designed uniquely for each of the room classes. Our room type was the Deluxe Room. Plenty of floor space and a sleeper sofa bed in each room.