Freiburg Region Pet-friendly Holidays

Staff were really friendly and helpful. Beautiful setting.

Although the room was ok the hotel overall was very dated! The restaurant was separately run from the hotel and the pool area while nicely located on the side of the lake was in need to maintenance and modernisation… I was very surprised that the hotels.com rating for this hotel was so high… at best this is a 3-star hotel… The staff were perfectly friendly and helpful, but there were not enough of them. You had to find the restaurant staff if you wanted a drink while sat by the pool area. We did eat in the restaurant on one night and although the food was good, it was expensive.. If you are used to a good standard of hotel on holiday, I would not recommend this one.

Fantastic breakfast. Very full buffet breakfast plus a lovely chef behind the counter that you can actually talk to and order your own recipe of omelette.

Very clean room, very courteous staff but very noisy outside every morning with dumpsters

This hotel is located about 10 minutes away from Old Town Zurich. We took an uber to get here from Zurich HB. We were upgraded to a Junior Suite facing the pool. The pool was having a huge promoted white party, so the bass and DJ were vibrating the room. However, the music was done at 8pm and we didn't hear anything else after that. The king bed was very comfortable. My son used the couch pull out, which we had to call down 2 times for them to bring up bedding because there was no bedding for it and we had to set it all up. The pool area was nice and we used it twice. My son and I tried the buffet breakfast and was highly disappointed for what I paid (80 swiss franks = $100 usd) for cold, mediocre food. I couldn't believe the price, but I had to feed my 9 year old. After that, we just uber eats or did not eat at the hotel because I was not paying that price daily. You definitely paid for what you pay for here.

Most beautiful hotel I have ever stayed.

Although the room was ok the hotel overall was very dated! The restaurant was separately run from the hotel and the pool area while nicely located on the side of the lake was in need to maintenance and modernisation… I was very surprised that the hotels.com rating for this hotel was so high… at best this is a 3-star hotel… The staff were perfectly friendly and helpful, but there were not enough of them. You had to find the restaurant staff if you wanted a drink while sat by the pool area. We did eat in the restaurant on one night and although the food was good, it was expensive.. If you are used to a good standard of hotel on holiday, I would not recommend this one.