Lauchernalp Pet-friendly Holidays

The staff service at the hotel was excellent from the arrival through to check out. We had a problem with the room with which we were initially provided, and were provided with an alternative, excellent room without any issues. Views of the lake from the room were beautiful.

We had to have a discussion with the reservation staff to get a better room. We were assigned a first floor room over looking a parking lot. After some discussion and significant increase in room cost we were moved to a larger third floor room with a nice view of Lake Geneva. What is the point of staying at the Grand Hotel du Lac if you can’t see the lake from your room. The hotel had many large tour groups who swarm in and out fast. Our overall experience was very good it is a very elegant hotel with a very professional exceedingly friendly staff. Since it sits on the waterfront with easy access to lake front walking and many restaurants along the way.

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。

We had to have a discussion with the reservation staff to get a better room. We were assigned a first floor room over looking a parking lot. After some discussion and significant increase in room cost we were moved to a larger third floor room with a nice view of Lake Geneva. What is the point of staying at the Grand Hotel du Lac if you can’t see the lake from your room. The hotel had many large tour groups who swarm in and out fast. Our overall experience was very good it is a very elegant hotel with a very professional exceedingly friendly staff. Since it sits on the waterfront with easy access to lake front walking and many restaurants along the way.

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。

Nice hotel with very friendly and helpful staff, fairly close to the station and some good restaurants nearby. The decor won’t be to evenryone’s taste but the room was spacious, comfortable and well appointed. Good quality breakfast with lots of options and the gym was decent. Only small complaint was the noisy lifts if your room happens to be near them. They were very loud and sounded like a door slamming every time the lift doors opened. Was a bit disruptive but not too bad with earplugs in.

We stayed at Jiva Hill for just one night, but by the time we checked out, we were already talking about coming back. Everything about our stay was flawless. We were incredibly lucky with beautiful weather, which meant we could really appreciate the wonderful setting, the views and the golf course. It feels peaceful and removed from the city, yet the location is remarkably convenient, around 15 minutes from Geneva Airport and approximately 30 minutes from central Geneva. What impressed us most, though, was that the five-star experience goes far beyond the facilities. The hotel is five star, the service is five star, and the food is five star. Every member of staff we encountered was genuinely friendly, helpful and welcoming, and nothing ever felt like too much trouble. We also thoroughly enjoyed the food. Dinner was excellent, and breakfast was particularly impressive, with such a wide choice that there really was something for everyone. The combination of the beautiful surroundings, excellent facilities, wonderful food and genuinely warm service made this a very special stay. We were only here for one night, and somehow we are leaving feeling as though it wasn’t nearly long enough. We would very happily return, and hopefully next time for a little longer. Thank you to the whole Jiva Hill team for such a memorable stay.

Excellent 5 star property and service.

..

The staff service at the hotel was excellent from the arrival through to check out. We had a problem with the room with which we were initially provided, and were provided with an alternative, excellent room without any issues. Views of the lake from the room were beautiful.