Jordan Mountain Holidays

I was disappointed with the quality of the room given the price. The room was small. The breakfast was tasteless. The staff was friendly.

This place has the best location in all of Petra. The staff is wonderful and attentive. The hotel can use a little hosting updating but overall is still in ok condition.

Grand Mercure was actually closed for renovation, so we were sent to Mövenpick Petra and our stay was amazing! All Staff were exceptional and we were also upgraded! Mary Ann and all the staff in breakfast were amazing! Chef and all breakfast stations food was great! -evening dinner so much choice and taste was great! Even Ahmed at chocolate hour was really good and attentive- everyone showed love to my daughter and went out of their way to make her happy! Exceptional stay!

Yasmin were so nice to us gave us a free upgrade and pools were amazing so many of them and night party was amazing as well the landscaping awesome

All was good/excellent, especially all the reception as well as restaurant staff. Connecting to the internet was a nightmare as the system would not accept my hyphenated name. Despite trying all permutations, we still could not connect. Finally, we had to take it to concierge to get us connected. However the next morning we got disconnected again!

Grand Mercure was actually closed for renovation, so we were sent to Mövenpick Petra and our stay was amazing! All Staff were exceptional and we were also upgraded! Mary Ann and all the staff in breakfast were amazing! Chef and all breakfast stations food was great! -evening dinner so much choice and taste was great! Even Ahmed at chocolate hour was really good and attentive- everyone showed love to my daughter and went out of their way to make her happy! Exceptional stay!

Yasmin were so nice to us gave us a free upgrade and pools were amazing so many of them and night party was amazing as well the landscaping awesome

All was good/excellent, especially all the reception as well as restaurant staff. Connecting to the internet was a nightmare as the system would not accept my hyphenated name. Despite trying all permutations, we still could not connect. Finally, we had to take it to concierge to get us connected. However the next morning we got disconnected again!

I was disappointed with the quality of the room given the price. The room was small. The breakfast was tasteless. The staff was friendly.

The food was excellent, and the staff were exceptionally warm, friendly, and professional — especially Ega from the restaurant and Maryam at reception. I would also like to highlight Star Tabarak, who works in the PlayStation area. My kids absolutely fell in love with her — she is truly magnificent, knowledgeable, and caring.

Good value. Staff are very kind and helpful. If staying to go to Petra, it is better to stay closer to the park - more options for tourist activities after park closes.

This place has the best location in all of Petra. The staff is wonderful and attentive. The hotel can use a little hosting updating but overall is still in ok condition.

Amazing comfortable room with a view. We were lucky to get a room with a balcony. Check in a breeze and allowed us in our room early. Staff were excellent, friendly and helpful. We will definitely be back as loved our experience here. Only let down was a lack luster breakfast but as we were not there at a very busy time of year it might have contributed. But overall an excellent experience and one of the best on our travels so far. Thank you.