Central Albania Mountain Holidays

I don't normally expect a lot from a hotel for me to be happy to return. The plus for this hotel is its location. However, that also means that it is very noisy at night on weekends especially. The hotel is clean to a satisfactory level. Although looking under my bed, the collection of dust suggests it could be more thorough. The staff are disinterested.And the front desk is not staffed all hours. I had small items such as phone charging cables vanish. But obviously with no front desk to raise this with it was hard to dispute. Breakfast buffet selection was minimal. The property is kept running at a basic level. Things done to keep things running, rather than to make things comfortable/convenient for guests. I'd not stay here again

Clean room and bathroom.

Great view, very spacious and centrally located.

The staff were very nice and helpful. The rooms were very clean and the spa facilities were amazing

Not a great experience overall.

Clean room and bathroom.

Our room had a gorgeous view of the water and was fairly spacious however the hotel itself is impossible to find using Google Maps or GPS. A staff person had to meet us on the main road and lead us to it then check us in. Because we were there in the off-season, no staff were actually on the premises. Once we were settled, we had to have a staff person return because there was a leak in the bathroom sink plumbing which resulted in a sizable puddle of water on the floor. When a young man came, he put a couple of bath mats over the puddles to absorb the water and said he’d fix it the next day (after we left). In the morning we had to use a couple towels to suck up more water. The toilet is in the corner of the bathroom, so close to the shower and the bidet that you have to sit sideways. The heater did not get the room warm enough and the bed had only a top sheet and a thin blanket that was only 2/3 the size of the bed. If you pulled it up to your shoulder, your feet weren’t covered. There were no extra blankets so we were quite cold all night. But the view was stunning and the room rate was low so I guess you get what you pay for (or don’t get what you don’t pay for).

The staff were very unfriendly and not helpful except this one waiter we had. They were mostly rude and dismissive. The room had no functional mirror. For the price point not worth it in my opinion except for the rooftop which is nice