Cayos Zapatilla Mountain Holidays

At ok

Early check-in, late checkout, very accommodating

Great location, staff were always helpful and welcoming. Property is well maintained and clean. Will stay here again

Great experience

Early check-in, late checkout, very accommodating

Overall the hotel was decent. If you looking for a wide array of options, then this is your place. We had an issue with the musty odor coming from the carpet. We had to ask for a change of room for our kids' room and the alternative had less of a scent but it was present - likewise in our room. I believe it comes from overuse of deodorizer trying to stifle the mustiness. Otherwise our room was clean and standard and the view of the city was amazing. There is no extractor fan in the bathroom. The location was central and literally next door to KFC, Starbucks, around the corner had Papa Johns and a 24-hour shop that stocks everything! Around the other corner has a quaint and lovely restaurant called Frank's Place that became our go-to-restaurant (Italian cuisine) - excellent customer service from Jose and the team! The hotel is also 6 mins from MultiPlaza Mall and 13 mins from Albrook all - whichever is your preference. Due to the size of the hotel though, there are a lot of people there so if you do not like a crowded hotel or want a low keyed vacation, then this hotel may not be for you.

great place.