Cancun South Mountain Holidays

Wow! Easily the best resort we have stayed at. I am not Vegan but the best part of this trip was definitely the food. The all-inclusive is the best deal around by far. There are plenty of non-vegan options but honestly I mostly ate the vegan versions. Everything was top-shelf. Charlies Vegan Tacos were a highlight. And we actually lost some weight while we were there since its so healthy. The service was incredible. Everywhere we went we were greeted with smiles and hellos. We got to know by name many of the staff. The Pools are about the best I have seen and the beach (when there is not seaweed) is incredible. And they keep it cleaner than any other beach around. Every time we ventured out to try something different we came back to the hotel because it was just better. The free classes like Yoga were amazing as well. I feel this is a secret that will soon be out. But thank you to all the staff who were part of this experience.

Everything was amazing

A

Wow! Easily the best resort we have stayed at. I am not Vegan but the best part of this trip was definitely the food. The all-inclusive is the best deal around by far. There are plenty of non-vegan options but honestly I mostly ate the vegan versions. Everything was top-shelf. Charlies Vegan Tacos were a highlight. And we actually lost some weight while we were there since its so healthy. The service was incredible. Everywhere we went we were greeted with smiles and hellos. We got to know by name many of the staff. The Pools are about the best I have seen and the beach (when there is not seaweed) is incredible. And they keep it cleaner than any other beach around. Every time we ventured out to try something different we came back to the hotel because it was just better. The free classes like Yoga were amazing as well. I feel this is a secret that will soon be out. But thank you to all the staff who were part of this experience.

A

We had an overall enjoyable stay at this all-inclusive resort. The staff was very friendly, welcoming, and helpful throughout our visit. The resort itself was clean and well maintained, and we thought the food was good with plenty of options to choose from. There were a couple of downsides that affected our experience. We had ants in our room, which was disappointing and definitely something that should be addressed. The biggest issue for us was the amount of sargassum/seagrass along the shoreline. Unfortunately, it made the beach pretty much unusable during our stay, which was disappointing since enjoying the beach was something we were really looking forward to. Overall, we still had a nice stay and appreciated the friendly staff, cleanliness of the resort, and good food. With better pest control in the rooms and improved management of the seaweed along the beach, the experience would have been much better.

Everything was amazing

Everything was amazing

Loved Omar, server at adult pool! Roof top plunge pool fantastic. Gorgeous grounds. Beach has seaweed but it’s Mexico so can’t fault the hotel. Butlers were awful and not necessary. You can use app to order anything. Bar fridge wasn’t stocked daily and had to use app. Also towels for in the room hard to get unless you order thru app. Beach towels can be found around 9/10 am in lounge areas. Food good. Air conditioning was temperamental. Had electrician in one day. Pools great and fun entertaininment in them. Night entertainment was standard. Great resort to relax. I loved not having to put towels out on chairs in morning. Maybe it’s cause you can’t find them lol. But no shortage of chairs and umbrellas or Bali beds. Overall I’d give it 4 stars. Stayed at ellegance in dec. virtually identical.