University Area Mountain Holidays

Had a wonderful stay here. Front desk staff were polite and helpful. Rooms were spotlessly clean with soft bedding. Convenient transportation nearby, overall fantastic experience and highly recommended.

The room was very nice and clean and property was amazing. So many beautiful animals to see and lovely to take a leisurely stroll. The staff was very friendly and there was a variety of delicious food for breakfast.

it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating. While the staff are helpful, if guests seek assistance, but who want to call the staff to seek assistance if you can self-work out?

it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating. While the staff are helpful, if guests seek assistance, but who want to call the staff to seek assistance if you can self-work out?