Central Suburbs Mountain Holidays

Defo not a 4* More like a 3* for me. Close To the airport so was ideal Food was good

The room was nice, a little out dated but clean. We got a partial sea view which was lovely. The breakfast was really good, plenty to choose from and had some cook to order food items. The bar had a happy hour. However there was only one beer included in the offer, which was more expensive beer, Carlsburg Elephant. During our stay, there was a film being filmed on the roof terrace, where the pool was. We were not told about this, and our room was right below, so every night (6 nights) you could hear banging, people walking and loud music, sometimes into the early hours. We did not want to move as we had a lovey view. When we went to the pool the whole area had not been cleaned up from the film shoot, there was something in the jacuzzi so could not use that all week, there were no sun loungers so had to get some chairs to put by the pool, and no towels, so had to ask for these to be brought up. Not the service you expect. We were paying customers so expected to be able to use all facilities, and was disappointed that the pool and terrace area was not fully available to its guests. We chose the hotel for the pool and terrace where we could have a meal on, Having a film shoot on the roof spoilt our first experience in India,

Amazing staff! The room was nice and very clean. Breakfast was the highlight, great food and choices!

The stay was very comfortable. the room was clean. The in room dining was quick and the food was delicious. The staff was very helpful and polite. The reception staff was very courteous especially the 'Afreen' THIS GIRL WAS VERY HELPFUL AND EFFICIENT. tHE BUFFET AND ENTERTAINMENT WAS TOO GOOD!

The breakfast buffet was terrific. The staff were very friendly and attentive. Let me list a couple of the cons: The hotel is dated. The carpeting needs to be refreshed. I was placed in a wing where there was construction going on in the adjoining rooms. The carpet was dirty, and the hallway smelt dank. In the exercise area, there was a video constantly playing of the CEO shilling for the hotels culinary school. It seem quite annoying, especially when trying to exercise. Finally, the hotel has a number of rather irritating ledges, and drop offs, which can be quite daunting for a customer with physical difficulties. Overall, a decent hotel, but not one that would merit a five star rating, at least in my book.

The breakfast buffet was terrific. The staff were very friendly and attentive. Let me list a couple of the cons: The hotel is dated. The carpeting needs to be refreshed. I was placed in a wing where there was construction going on in the adjoining rooms. The carpet was dirty, and the hallway smelt dank. In the exercise area, there was a video constantly playing of the CEO shilling for the hotels culinary school. It seem quite annoying, especially when trying to exercise. Finally, the hotel has a number of rather irritating ledges, and drop offs, which can be quite daunting for a customer with physical difficulties. Overall, a decent hotel, but not one that would merit a five star rating, at least in my book.

Love staying at this hotel although I only had 1 night this time around my stay was fabulous. I had an early morning flight and arrived in Mumbai at 10am the hotel were amazing and accommodated to have my rooms ready for when we arrived around at 10:45am. Food at the hotel was amazing as usual and we also managed to enjoy the sun set with a few drinks before dinner at the Italian restaurant at the hotel. The staff couldn't do enough to ensure our stay was anything but amazing. Highly recommend this hotel for anyone who wants to stay on Marine Drive.

Really enjoyed my stay at this hotel. The room was spotless, the staff were friendly and always ready to help, and the breakfast exceeded expectations. The facilities, especially the gym and swimming pool, were clean and well kept. Would definitely stay again.