OCT East Water Park Mountain Holidays

The hotel stay was a disappointing experience, falling short of the expected standards of a 5-star establishment. Upon arrival, the room had a strong musty smell, despite the presence of a dehumidifier. The bed, while equipped with a comfortable mattress, was unstable, with every movement of one person disturbing the other. A particularly frustrating aspect was the delivery service: unlike the norm in China with robot deliveries, the hotel required guests to collect their orders at the entrance, as delivery drivers were not allowed in the lobby. Finally, the room service was deemed sloppy, with only two towels provided for four people (two adults and two children), a level of service considered inferior to that of a 2-star hotel.

Amazing experience

My bed room no clock ⏰on the table.

The hotel stay was a disappointing experience, falling short of the expected standards of a 5-star establishment. Upon arrival, the room had a strong musty smell, despite the presence of a dehumidifier. The bed, while equipped with a comfortable mattress, was unstable, with every movement of one person disturbing the other. A particularly frustrating aspect was the delivery service: unlike the norm in China with robot deliveries, the hotel required guests to collect their orders at the entrance, as delivery drivers were not allowed in the lobby. Finally, the room service was deemed sloppy, with only two towels provided for four people (two adults and two children), a level of service considered inferior to that of a 2-star hotel.

My bed room no clock ⏰on the table.

Clean room, good ambience. Check-in and checkout staff were friendly and helpful. Good breakfast menu.

I don’t even know where to begin, dirty, outdated and using FAKE AI images to deceive overseas visitors to book the place. Leaking, smelly everywhere, rust everywhere, this place is so rundown, I’m not sure how they’re getting people to lie and provide those fake reviews. Do yourselves a favour and book somewhere else in that district or go to futian, this place is not worth your time,

good

Amazing experience

The only thing is the swimming pool requires you to wear a swimcap and the person selling it only has a personal Alipay account not a business one so you can't pay via Alipay if you only have credit cards uploaded. And you can't add a bank card unless you have a Chinese bank account.