Terengganu Mountain Holidays

Great resort with beautiful beach and nature. Many activities provided. Top services by staff. 2 nights stay is recommended

The beach was clean and pristine. The hotel has a variety of sporting activities you can sign up for and you can also take part in baby turtle release. The hotel staff are friendly. Hotel breakfast buffet is so so. The only downside is the beach has lots of sandflies, two weeks after our return the sandflies bites still itches. Indeed the use of insect repellent is necessary. The hotel does provide repellent near the beach. We stayed in the two-bedroom hillview deluxe room. The room was spacious for my family consisting of two adults and two children. The room does come across as dated and needs some renovation. Some parts of the room (e.g the bathroom countertops) was also not well cleaned so housekeeping needs improvement.

This was a lovely, luxurious place to stay. Truly a 5* hotel. + Very clean everywhere + Staff were extremely friendly and helpful and went above and beyond to help + Excellent amenities, especially the dive centre + Food was nice + Pools were great + Buggy service was useful + Good location for a variety of activities + WiFi coverage was excellent - On site retail could be improved - TV was unreliable (this didn't matter to us much) - No labelling of food allergens: The buffet at Dapur was nice however limited for Gluten Free travellers. They did not have GF pasta and could not make GF crepes. There also seemed to be a big lack of understanding regarding cross contamination/GF. When I asked on the first day what was suitable for me, a chef came out and pointed at a few dishes saying "maybe" and shrugging. I was pretty much left to guess. They did make me GF pancakes/waffles for breakfast however this took a long time to arrive. One chef (Mi?) was really good and actually told me I couldn't have the GF waffles due to cross contamination despite being given them the day before by a different person. I did get sick once after eating something that was "maybe" GF (it wasn't!) Overall, we enjoyed our stay

Great resort with beautiful beach and nature. Many activities provided. Top services by staff. 2 nights stay is recommended

This was a lovely, luxurious place to stay. Truly a 5* hotel. + Very clean everywhere + Staff were extremely friendly and helpful and went above and beyond to help + Excellent amenities, especially the dive centre + Food was nice + Pools were great + Buggy service was useful + Good location for a variety of activities + WiFi coverage was excellent - On site retail could be improved - TV was unreliable (this didn't matter to us much) - No labelling of food allergens: The buffet at Dapur was nice however limited for Gluten Free travellers. They did not have GF pasta and could not make GF crepes. There also seemed to be a big lack of understanding regarding cross contamination/GF. When I asked on the first day what was suitable for me, a chef came out and pointed at a few dishes saying "maybe" and shrugging. I was pretty much left to guess. They did make me GF pancakes/waffles for breakfast however this took a long time to arrive. One chef (Mi?) was really good and actually told me I couldn't have the GF waffles due to cross contamination despite being given them the day before by a different person. I did get sick once after eating something that was "maybe" GF (it wasn't!) Overall, we enjoyed our stay