Dubrovnik-Neretva Mountain Holidays

Great hotel and staff, rooms were clean. My only negative is the fire alarm kept going off and sometimes at 5am which was frustrating but no explanation given

The hotel’s location is lovely and very well situated. However, the property would benefit from some updates and attention to detail. In particular, the carpets appear dated and could be refreshed or replaced with alternative flooring. Additionally, a warmer and more welcoming approach from the breakfast staff would greatly enhance the guest experience.

Hotel was in perfect location, clean and modern. We had a few slight issues in the room like needed more hangers, fridge didn’t work but after a few requests were sorted. The girls on reception were friendly but could have done a lot more on the welcoming front it was very much “there are your keys” and then back to their phones or laptop. A little more conversation and customer service required.

Every single thing was 100 percent positive

Best hotel in Croatia. The family that operates it are very kind and professional, and the staff reflect this sentiment aswell. Sipan is a very special place. The island is lucky to have this little hotel perched along its cliffs. I will be back soon.

The hotel’s location is lovely and very well situated. However, the property would benefit from some updates and attention to detail. In particular, the carpets appear dated and could be refreshed or replaced with alternative flooring. Additionally, a warmer and more welcoming approach from the breakfast staff would greatly enhance the guest experience.

Every single thing was 100 percent positive

Staff was lovely. Room was fantastic.

The hotel’s location is lovely and very well situated. However, the property would benefit from some updates and attention to detail. In particular, the carpets appear dated and could be refreshed or replaced with alternative flooring. Additionally, a warmer and more welcoming approach from the breakfast staff would greatly enhance the guest experience.

We really enjoyed our seven night stay at the Berkeley Hotel from the moment we arrived. On arrival we were greeted by Elma who booked us in and gave us a warm welcome before recommending somewhere to eat nearby as we had arrived quite late. The room was a very good size with a large clean bed, a small balcony with table and two chairs and a well laid out bathroom with walk in shower. We received two small complimentary bottles of wine on arrival and put them in the rooms good sized refrigerator. Breakfast at the hotel was excellent with a good choice of food including cereals, yoghurts, fruit, cheese, meat and bread as well as hot food including sausage, eggs and bacon. The breakfast staff were extremely pleasant and helpful, Lidija deserving special mention for remembering what drinks we liked and even what size cups/mugs we liked them in. The hotel is located around 40 minutes steady walk from the Old Town but is on the route of No.3 and No.8 local busses (a €2.50 ride each way) and was a short walk from a supermarket where you could buy snacks and alcoholic beverages for your room at good prices. On our last day we were not due to be picked up for the airport until 17:45 so the evening before Elma spoke to her manager (Maria I think) and organised for us to use the room for the full day, she really did go above and beyond. I would highly recommend The Berkeley Hotel for your visit to Dubrovnik, we found it met all our needs and more.

Every single thing was 100 percent positive

Every single thing was 100 percent positive

The hotel’s location is lovely and very well situated. However, the property would benefit from some updates and attention to detail. In particular, the carpets appear dated and could be refreshed or replaced with alternative flooring. Additionally, a warmer and more welcoming approach from the breakfast staff would greatly enhance the guest experience.

Hotel was in perfect location, clean and modern. We had a few slight issues in the room like needed more hangers, fridge didn’t work but after a few requests were sorted. The girls on reception were friendly but could have done a lot more on the welcoming front it was very much “there are your keys” and then back to their phones or laptop. A little more conversation and customer service required.