Europe Mountain Holidays

Excellent experience

Quaint new hotel, very helpful staff. Rooms small and somewhat cramped but with a beautiful view of the mountains. Still working out the kinks of a new property including renovations/beautification of landscaping and pool which was very loud from 7am-10pm every night.

Very underwhelming as return guests we felt the front

Good location for driving into the city, free parking, and clean. We appreciated having a small kitchen to prepare our own food, with dishes and cutlery provided. Check in was smooth but it was hard to get sheets and pillowcases for the sofa bed (they were not in our room upon arrival and we had to go find them ourselves on another floor). No blackout curtains - the curtains are red so the best you get is a red-tinted light. The room was extremely hot and humid despite the cool temperatures outside. We couldn’t open the window because it was basically a door that opened onto the roof, which would have been very unsafe for our young daughter. The water smells like sulphur, which is not an issue we encountered in the other accommodations we stayed in in Reykjavík. Overall, this apartment was acceptable, but we would not stay here again.

The staff and views make this property. Everyone was amazing. Loved that it was a short walk to the village and the shuttle made sorrento very accessible

Absolutely fantastic hotel located right next to the Bansko gondola. The staff are attentive, friendly and go out of their way to make your stay amazing. The room (alpine suite) was spacious and clean with an amazing bathroom with its own whirlpool bath and sauna. The spa was great but a bit disappointing that some facilities were not operating due to a technical fault but at least we had a personal sauna in our room. The buffet breakfast was incredible, one of the biggest selections I've ever seen - all fresh and well stocked even towards the end of breakfast service. If you are heading to Bansko then this hotel comes highly recommended.

Quaint new hotel, very helpful staff. Rooms small and somewhat cramped but with a beautiful view of the mountains. Still working out the kinks of a new property including renovations/beautification of landscaping and pool which was very loud from 7am-10pm every night.

When we first entered the hotel, we were amazed by the breathtaking ocean view, and we were touched again by the kindness of the staff who helped us with check-in. It was quite hot when we visited, but we were grateful to be offered cold towels and refreshing drinks. I still remember the warm smile of the friendly staff member who handed them to us. The Michelin-starred restaurant was outstanding, and the complimentary breakfast was also exceptional. The view, service, food, and cleanliness of the hotel—everything was perfect. It was truly the best hotel and will remain a happy and wonderful memory for a long time. If I get the chance, I would love to go back again

The staff and views make this property. Everyone was amazing. Loved that it was a short walk to the village and the shuttle made sorrento very accessible

Quaint new hotel, very helpful staff. Rooms small and somewhat cramped but with a beautiful view of the mountains. Still working out the kinks of a new property including renovations/beautification of landscaping and pool which was very loud from 7am-10pm every night.

Very underwhelming as return guests we felt the front

The staff and views make this property. Everyone was amazing. Loved that it was a short walk to the village and the shuttle made sorrento very accessible

Quaint new hotel, very helpful staff. Rooms small and somewhat cramped but with a beautiful view of the mountains. Still working out the kinks of a new property including renovations/beautification of landscaping and pool which was very loud from 7am-10pm every night.

Good location for driving into the city, free parking, and clean. We appreciated having a small kitchen to prepare our own food, with dishes and cutlery provided. Check in was smooth but it was hard to get sheets and pillowcases for the sofa bed (they were not in our room upon arrival and we had to go find them ourselves on another floor). No blackout curtains - the curtains are red so the best you get is a red-tinted light. The room was extremely hot and humid despite the cool temperatures outside. We couldn’t open the window because it was basically a door that opened onto the roof, which would have been very unsafe for our young daughter. The water smells like sulphur, which is not an issue we encountered in the other accommodations we stayed in in Reykjavík. Overall, this apartment was acceptable, but we would not stay here again.