Europe Mountain Holidays

Very friendly and helpful staff. Great breakfast choices. Hotel inside was lovely, needs a bit of renovation on the grounds around the hotel. For the price of stay we were more than happy and would stay again.

This place was beautiful family run hotel, staff incredibly helpful. Would recommend a visit :)

Eveything was good- range of breakfast, gre

We recently stayed at Les Balcons du Savoy. The best part of the experience was the location, which is excellent — close to the ski station and the old town, making it very convenient for getting around. However, a few areas need improvement. The apartment cleanliness wasn’t great. There was visible dust on the floor lamp, and the balcony windows looked like they hadn’t been cleaned in a while. The bed mattress was extremely soft, and after three nights both my husband and I had lower‑back pain. We also couldn’t adjust the room heating, and it was so hot that we were sweating even with the windows open. Some facilities also fell short. The game room was dark and had a noticeable smell, which made it uninviting. The swimming pool is nice, but the chlorine was very strong, and the shower facilities could be better equipped with towels and more comfortable showers. Service was another weak point. Staff felt quite cold, particularly Nathalie. When I asked for a room with a better view, she immediately said it wasn’t possible. Only after I asked for her name and to speak to a manager did she return with two options within minutes, which didn’t give a great impression. For first‑time skiers, clearer guidance on how the ski station and transport work would also be helpful. Overall, the location is great, but cleanliness, comfort, facilities, and staff approachability could be improved to make the stay more enjoyable.

Shower dangerous. Bed uncomfortable

Very friendly and helpful staff. Great breakfast choices. Hotel inside was lovely, needs a bit of renovation on the grounds around the hotel. For the price of stay we were more than happy and would stay again.

Perfect stay. Wonderful views, great location, and many facilities, with excellent staff.

Eveything was good- range of breakfast, gre

This place was beautiful family run hotel, staff incredibly helpful. Would recommend a visit :)

Internet was good. Apartment nice and cosy. Neighborhood is full of urban apartments occupied mostly by young professionals or tourists.

Very friendly and helpful staff. Great breakfast choices. Hotel inside was lovely, needs a bit of renovation on the grounds around the hotel. For the price of stay we were more than happy and would stay again.

This place was beautiful family run hotel, staff incredibly helpful. Would recommend a visit :)

The view is breathtaking! Lovely accommodations away from the busy town—shuttle bus is a fantastic service. Giovanni is a jewel and oh so accommodating! All staff were lovely and helpful. We would definitely stay again when in Sorrento. Thank you for lasting memories. I miss hearing the donkey already!