Zannone Mountain Holidays

Very nice ,clean, and friendly hotel.

Room was clean and staff was very helpful!

Everything was superior!..Staff went above and beyond for my stay.

When searching for a hotel we selected the Palazzo Nainer because of the central location and the reviews from previous guests. This hotel is a great Boutique property that the staff make it outstanding! From Carmen at the front desk allowing our early check in when our rooms were ready and suggesting the tastiest ( and warning of the worst) restaurants. Hajji from the restaurant greeting us with a cappuccino and positive beginning to every day, until the our last day when Madeleine took over with a great personality and making sure the buffet had a good variety. We were able to start our day meeting our tour groups at the Piazza del Popolo or grabbing a taxi within a few steps by the twin churches in the event of a long distance meeting place. There also is a terminal across the piazza and through the Porta del Popolo. The bed was comfortable, smart television with streaming options, and each room has unique features and designed uniquely for each of the room classes. Our room type was the Deluxe Room. Plenty of floor space and a sleeper sofa bed in each room.

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

Everything was superior!..Staff went above and beyond for my stay.

Staff, location and the place was super clean. Great breakfast

When searching for a hotel we selected the Palazzo Nainer because of the central location and the reviews from previous guests. This hotel is a great Boutique property that the staff make it outstanding! From Carmen at the front desk allowing our early check in when our rooms were ready and suggesting the tastiest ( and warning of the worst) restaurants. Hajji from the restaurant greeting us with a cappuccino and positive beginning to every day, until the our last day when Madeleine took over with a great personality and making sure the buffet had a good variety. We were able to start our day meeting our tour groups at the Piazza del Popolo or grabbing a taxi within a few steps by the twin churches in the event of a long distance meeting place. There also is a terminal across the piazza and through the Porta del Popolo. The bed was comfortable, smart television with streaming options, and each room has unique features and designed uniquely for each of the room classes. Our room type was the Deluxe Room. Plenty of floor space and a sleeper sofa bed in each room.

Very nice ,clean, and friendly hotel.

Amazing location, very clean and staff were delightful!! Will definitely come back next time in Rome!

Courteous and helpful staff. Clean, great amenities

Wonderful stay, would be back