Da Nang Kid friendly Holidays

The location is absolutely stunning! The beach is like a dream and the grounds are a tropical paradise. The rooms are clean, comfortable and very well-styled. The service at the restaurants and the housekeeping were immaculate and truly commendable. Our only complaint was with the front desk staff. It seemed that any request we made was denied. Complimentary room upgrade as part of Expedia rewards? "No". Ask the cashier for change? "No." Request a checkout 1 hour later? "No." Request a taxi service to the airport? "No." Once you have called your own taxi, hope that the front doormen will hold it for you until you make your way to the entrance? "No." Sadly, our check out experience was so chaotic that it left us with a sour taste after an otherwise excellent stay. The front desk of this truly lets down the rest of the hotel that is actually quite excellent. If this could be improved, it would be a truly 5-star experience.

Big clean rooms, multiple pools, not crowded, access to beach, complimentary bikes, friendly staff. Would prefer rooms to be brighter and have block out blinds.

This is our second time staying at a Premier Village. Each location was excellent. From the villas, to the property and grounds. The beach in Da Nang was beautiful and the water clean, crystal clear and surprisingly warm. The breakfast at Lemongrass was great and provide a lot of variety. The villa was excellent, quiet, and the private pool provided a great place to wind down or cool off while at the room.

room felt outdated and we could not close the door properly and the kids pool where the inflatables were, watwr needed a bit of a clean. everything else was great

The location is absolutely stunning! The beach is like a dream and the grounds are a tropical paradise. The rooms are clean, comfortable and very well-styled. The service at the restaurants and the housekeeping were immaculate and truly commendable. Our only complaint was with the front desk staff. It seemed that any request we made was denied. Complimentary room upgrade as part of Expedia rewards? "No". Ask the cashier for change? "No." Request a checkout 1 hour later? "No." Request a taxi service to the airport? "No." Once you have called your own taxi, hope that the front doormen will hold it for you until you make your way to the entrance? "No." Sadly, our check out experience was so chaotic that it left us with a sour taste after an otherwise excellent stay. The front desk of this truly lets down the rest of the hotel that is actually quite excellent. If this could be improved, it would be a truly 5-star experience.

Big clean rooms, multiple pools, not crowded, access to beach, complimentary bikes, friendly staff. Would prefer rooms to be brighter and have block out blinds.

This is our second time staying at a Premier Village. Each location was excellent. From the villas, to the property and grounds. The beach in Da Nang was beautiful and the water clean, crystal clear and surprisingly warm. The breakfast at Lemongrass was great and provide a lot of variety. The villa was excellent, quiet, and the private pool provided a great place to wind down or cool off while at the room.

The location is absolutely stunning! The beach is like a dream and the grounds are a tropical paradise. The rooms are clean, comfortable and very well-styled. The service at the restaurants and the housekeeping were immaculate and truly commendable. Our only complaint was with the front desk staff. It seemed that any request we made was denied. Complimentary room upgrade as part of Expedia rewards? "No". Ask the cashier for change? "No." Request a checkout 1 hour later? "No." Request a taxi service to the airport? "No." Once you have called your own taxi, hope that the front doormen will hold it for you until you make your way to the entrance? "No." Sadly, our check out experience was so chaotic that it left us with a sour taste after an otherwise excellent stay. The front desk of this truly lets down the rest of the hotel that is actually quite excellent. If this could be improved, it would be a truly 5-star experience.

Big clean rooms, multiple pools, not crowded, access to beach, complimentary bikes, friendly staff. Would prefer rooms to be brighter and have block out blinds.

room felt outdated and we could not close the door properly and the kids pool where the inflatables were, watwr needed a bit of a clean. everything else was great