Kennet & Avon Canal Trail Kid friendly Holidays

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

Room was recently refurbished. Check in was easy. Location is great.

The room was small. The SPA for exercise had limited equipment. The breakfast was excellent as was the location. The staff was exceptional and very helpful with recommendations for restaurants and obtaining taxis.

I had to ask to be moved rooms as the room I was initially allocated did not reflect the image of the one I had booked. It was incredibly small, claustrophobic, barely any natural light and next to what I'm sure was a service door. The room is not fit to be a hotel room. After being told there was nothing that can be done by the receptionist, thankfully the supervisor informed me that I could be moved to an "upgraded" room. This was better but still not the standard I was under the impression that I had booked. Breakfast was not enjoyable. I will not be staying here again.

Wonderful stay at The Langham this weekend. The staff are fantastic especially Rodrigo on reception who just makes you feel so welcome!! A credit to the hotel. Room was nice and bed super comfortable and room and bathroom cleaned spotlessly daily. Overall everything you’d expect of one of the top hotels in London. Highly recommended for a central London stay.

A wonderful stay. This spa is out of this world.

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

Room was recently refurbished. Check in was easy. Location is great.

Very nice 2 night stay, Easy to reach from Gloucester Rd tube station and walked to Royal Albert Hall for Proms concerts and V&A museum. A good affordable hotel in thr Kensington area. Staff were friendly and polite. Breakfast was very good too.

Room was recently refurbished. Check in was easy. Location is great.

The room was small. The SPA for exercise had limited equipment. The breakfast was excellent as was the location. The staff was exceptional and very helpful with recommendations for restaurants and obtaining taxis.