Alexander Valley Kid friendly Holidays

Good location, clean room and nice staffs

floor was sticky, front desk was rude, elevator was creaky

Good

Should You Book This Hotel? This hotel is best for baseball fans traveling without a car. If you are driving or want great amenities, you should look elsewhere. 👍 The Pros:Perfect Location: Safe, easy walk to Oracle Park and bay-front restaurants.Good Sleep: Rooms are small but quiet and comfortable.Nice Lounge: A pleasant area to relax. 👎 The Cons:Surprise Fees: Charges a $46 daily resort fee, but only offers access to the YMCA next door instead of an onsite gym.Pricey Parking: Costs $72 a night, which is not included in prepaid online rates.Weak Breakfast: Only offers basic pastries and average coffee.The Verdict: Book it if you are flying in for a game and just need a quiet bed. Skip it if you are driving or hate hidden fees.

Used to stay here a lot years ago. It’s definitely a different experience now and sadly not nearly as special. The Bungalows are smaller and have lost their charm. They first put us in one in the back of the property that smelled really musty. I’m not sure if it hadn’t been used in a while or if it had mold, but the smell was so strong we had to move rooms. Second Bungalow just felt like a standard hotel room. No balcony, nothing in the minibar,.. Their answer to the musty room was to send someone over with a spray bottle of air freshener which he proceeded to spray around the room. This actually smelled worse than the mold. Super bummed. Used to be a great place.

My overall experience was mixed. While there were some positive aspects to my stay, there were several areas that I believe could be improved to create a more comfortable and welcoming experience for guests. At times, I found some front desk interactions to be less welcoming than expected, with staff occasionally coming across as irritated or dismissive. My room key/card also stopped working almost daily, which became frustrating and required repeated trips to the front desk. Another inconvenience was the lack of a microwave on the property. Having one available would have been helpful for guests who wanted to bring food back to their rooms and warm it up later. Privacy and discretion were also concerns. I had to repeatedly remind staff not to say my room number aloud. I also observed conversations regarding guests’ personal situations that did not always feel as discreet as I would expect in a hospitality setting. This made me uncomfortable. I believe additional hospitality and customer-service training could be beneficial, particularly around professionalism, communication, discretion, and creating a welcoming environment. It may also be helpful to have guest-facing staff who are personable, patient, and comfortable assisting guests without becoming easily irritated or dismissive. I’m sharing this feedback constructively because I believe these improvements could make a meaningful difference in the overall guest experience.

This was a nice little hotel with very friendly and helpful staff. I would definitely stay there again.

Nothing