Zdrelo Spa Kid friendly Holidays

This hotel was decent back in time . Nowadays it’s in a bad shape .” Luxury “ Room was very dirty . Lots of stains and dirt on the carpet and on the walls . Breakfast is extremely bad , very small choice and nothing is fresh . I ended up not eating there at all . I would not recommend staying here . There are much better choices around . That is my humble advice to any tourist who’s considering this place.

The air conditioning was barely functioning at all . The room was very hot . I read other reviews later that it has not been properly functioning since May . They give you one small towel per person. There is barely any water in the room. The hotel is also in an industrial area in the middle of nowhere. There is a raised step when you enter into the bathroom which makes it easy to trip over. I pre-paid 4 nights when we first arrived (cost over 1,000 Euros for 2 rooms ) and we left the second day as it is very difficult to sleep without the air conditioning. We got no refund despite only staying 1 out of 4 nights. I would not recommend this hotel.

The hotel floors were very clean ! They had a strict no smoking policy which we liked because of children and it’s hard to find clean air when smoking is common. But the staff were smoking inside everywhere so there was smoke and a strong smell. The bed was very very uncomfortable and most of all there was no buffet. We added on the half board and paid extra for it for buffet breakfast and dinner but there wasn’t a buffet at anytime. We were given an al la carte menu and still got a bill for 4,000 dinars at one meal for drinks (non alcoholic). The reception staff was rude about the bill and said it’s only the drinks from the machine or pitchers but there weren’t any. THERE WASNT A BUFFET. I’d like to also mention how horrible it looked to see one staff member of Asian decent working very hard cleaning the floors and keeping the entire hotel clean and constantly working while the remaining staff members were sitting around smoking.

The rooms and bathrooms were clean, I stayed twice at this hotel during my travels in Serbia. The staff were fantastic, super friendly and helpful, each and every one. No complaints, I would stay at this hotel again if I were back in Serbia!

The staff was great and the room was excellent for what we wanted

Spacious and comfortable apartment, well appointed and maintained. Great location in central Belgrade, walking distance to major attractions, shopping, and dining. Great communication from the manager. Although I somehow missed the message that her assistant will turn up to collect the tourist tax not included in the price. There should be a better process. No dedicated parking, a large parking structure 2 minutes away. No sane person would want to drive around central Belgrade anyway.

The hotel floors were very clean ! They had a strict no smoking policy which we liked because of children and it’s hard to find clean air when smoking is common. But the staff were smoking inside everywhere so there was smoke and a strong smell. The bed was very very uncomfortable and most of all there was no buffet. We added on the half board and paid extra for it for buffet breakfast and dinner but there wasn’t a buffet at anytime. We were given an al la carte menu and still got a bill for 4,000 dinars at one meal for drinks (non alcoholic). The reception staff was rude about the bill and said it’s only the drinks from the machine or pitchers but there weren’t any. THERE WASNT A BUFFET. I’d like to also mention how horrible it looked to see one staff member of Asian decent working very hard cleaning the floors and keeping the entire hotel clean and constantly working while the remaining staff members were sitting around smoking.