Marietas Islands Kid friendly Holidays

Beautiful location, staff was great Rigoberto and Estella were very attentive, espectacular place would strongly recommend.

Beautiful property, loved the staff. Always very helpful and friendly.

A DREAM!!! I’ve never stayed anywhere so luxurious in my life. It was practically a flawless experience! From the breathtaking views, the brand new luxurious rooms, the delicious food, the phenomenal service from each and every staff member including the concierge and the butler, the amenities, it was a DREAM!!! I couldn’t have imagined a better stay. I felt so lucky. I stayed for 7 nights for my birthday trip. They made my birthday so special and made me feel so loved! My butler Marco decorated my room with balloons, champagne and dessert and coordinated with my bf and the concierge team (Regina, Karina and Leslye) to get me a giant bouquet of flowers and a private dinner. It was a such a dream. The ONLY flaw was that housekeeping was inconsistent from day to day. Other than that I felt like a celebrity or like I was treated like royalty every day. I can’t recommend this hotel enough! THE BAD Housekeeping was very inconsistent from day-to-day. I was extremely disappointed by this my first two days there everything was cleaned and to a very high standard and neatly organized in the room. I only got turned down service one night, where they actually went above and beyond to create a real turndown service experience with music lighting, snacks, etc., but the rest of the week I did not receive any turn down service in the housekeeping service that I did receive was incomplete or. Floors not deep cleaned and room not properly/fully restocked. Room service food was also horrible.

The only complaint was the AC in my room stopped working but was fixed immediately. I would definitely go back.

A DREAM!!! I’ve never stayed anywhere so luxurious in my life. It was practically a flawless experience! From the breathtaking views, the brand new luxurious rooms, the delicious food, the phenomenal service from each and every staff member including the concierge and the butler, the amenities, it was a DREAM!!! I couldn’t have imagined a better stay. I felt so lucky. I stayed for 7 nights for my birthday trip. They made my birthday so special and made me feel so loved! My butler Marco decorated my room with balloons, champagne and dessert and coordinated with my bf and the concierge team (Regina, Karina and Leslye) to get me a giant bouquet of flowers and a private dinner. It was a such a dream. The ONLY flaw was that housekeeping was inconsistent from day to day. Other than that I felt like a celebrity or like I was treated like royalty every day. I can’t recommend this hotel enough! THE BAD Housekeeping was very inconsistent from day-to-day. I was extremely disappointed by this my first two days there everything was cleaned and to a very high standard and neatly organized in the room. I only got turned down service one night, where they actually went above and beyond to create a real turndown service experience with music lighting, snacks, etc., but the rest of the week I did not receive any turn down service in the housekeeping service that I did receive was incomplete or. Floors not deep cleaned and room not properly/fully restocked. Room service food was also horrible.

The staff is outstanding. Our butlers spoiled us (Diego and Daniel) The pool staff on the south tower are so attentive, nice, and again spoil us. All the restaurants are unreal delish! We will be there 2-3 times a year

Amazing hospitalit, cleanliness and speed of service.