Pennsylvania Dutch Country Kid friendly Holidays

Even though there were several incidentals from the hotel, the staff was very accommodating.

DO NOT PAY FOR BREAKFAST!!!!! I just stayed two nights at the Sofitel Hotel in Washington DC. Everything was perfect until breakfast time the following morning. Both days we had to wait over half hour to be seated for breakfast. I almost lost my tour. Besides waiting for a long time. Food took another 20 minutes to arrive at our table. And another 10 minutes to get the check. Clearly they are under staff. The second morning, the line for breakfast was longer. We needed to drive fours hours to go back home. So I went to the front desk and asked to be credited back for one day for our breakfast since we couldn't wait for over one hour and a half to have breakfast. They told me NO, the it was part of a package and I said, I selected the breakfast option. I paid more to have the breakfast, is not like the hotel includes the breakfast in your rate. The breakfast is a sit down breakfast, it is not a buffet. The manager said that he can only do a room service and that it was going to be faster. He said take it or leave it. He said if "you don't use it you loose it", What type of customer service is that. I saw a lot of people complaining. Some people left saying that they will dispute the charges. The Hotel is in a perfect location, everything was clean. I have no other complain besides the breakfast taking a long time. Tourist usually have tours schedules and breakfast should not take this long. I am very disappointed at this hotel brand.

Very Good option !!!

The property is beautiful and clean. I did not like that the restaurant and bar closed too early.

The Rittenhouse provided a perfect location for a wonderful Labor Day weekend. This was an extremely enjoyable stay from check in to check out. The staff was wonderful and the room was perfect.

DO NOT PAY FOR BREAKFAST!!!!! I just stayed two nights at the Sofitel Hotel in Washington DC. Everything was perfect until breakfast time the following morning. Both days we had to wait over half hour to be seated for breakfast. I almost lost my tour. Besides waiting for a long time. Food took another 20 minutes to arrive at our table. And another 10 minutes to get the check. Clearly they are under staff. The second morning, the line for breakfast was longer. We needed to drive fours hours to go back home. So I went to the front desk and asked to be credited back for one day for our breakfast since we couldn't wait for over one hour and a half to have breakfast. They told me NO, the it was part of a package and I said, I selected the breakfast option. I paid more to have the breakfast, is not like the hotel includes the breakfast in your rate. The breakfast is a sit down breakfast, it is not a buffet. The manager said that he can only do a room service and that it was going to be faster. He said take it or leave it. He said if "you don't use it you loose it", What type of customer service is that. I saw a lot of people complaining. Some people left saying that they will dispute the charges. The Hotel is in a perfect location, everything was clean. I have no other complain besides the breakfast taking a long time. Tourist usually have tours schedules and breakfast should not take this long. I am very disappointed at this hotel brand.

Very Good option !!!

The Rittenhouse provided a perfect location for a wonderful Labor Day weekend. This was an extremely enjoyable stay from check in to check out. The staff was wonderful and the room was perfect.

Balcony was a great option! Water Taxi excursion added to the trip!

It may not be the case all of the time, but during my stay it appeared as though this hotel was understaffed. Check in began at 3pm, myself and several other guests waited over an hour in order to be checked in. The reason provided by the front desk was that our rooms still needed to be cleaned. I was very tired after traveling and this was very upsetting.

The property was well maintained and your welcome staff were courteous and efficient. The rooms were spacious and fast elevators.

Everything was great :)

The Rittenhouse provided a perfect location for a wonderful Labor Day weekend. This was an extremely enjoyable stay from check in to check out. The staff was wonderful and the room was perfect.

Very small rooms for paying>$900 for 3 days