Royal Coconut Coast Kid friendly Holidays

To start the hotel still has 2 charges pending on my credit card, I understand a hold to make sure we didn’t mess the room up. We did not, but it’s still pending and there is a second charge for $332 that we have no idea what’s it’s from. I only ordered 1 drink to the room and that was it. Additionally there were ants in our room. I understand it’s Hawai’i but if you’re going to charge so much and have rooms cleaned everyday I’d figure they could get rid of ants. Also on our vacation the hurricane hit and we were stuck in the room for a day. The alarm kept going off and they came to check our smoke alarm twice when no one was smoking in the whole floor.

I love the Grand Hyatt. Would stay there everytime I go to Kauai.

Choose other resorts. The amenities for this resort are not worth the money. There is only one restaurant and its not open all the time. The beach is 1/2 mile walk. The beach is not just for this property but for many others. Staff is very friendly, but not much they can do about the issues.

To start the hotel still has 2 charges pending on my credit card, I understand a hold to make sure we didn’t mess the room up. We did not, but it’s still pending and there is a second charge for $332 that we have no idea what’s it’s from. I only ordered 1 drink to the room and that was it. Additionally there were ants in our room. I understand it’s Hawai’i but if you’re going to charge so much and have rooms cleaned everyday I’d figure they could get rid of ants. Also on our vacation the hurricane hit and we were stuck in the room for a day. The alarm kept going off and they came to check our smoke alarm twice when no one was smoking in the whole floor.

I love the Grand Hyatt. Would stay there everytime I go to Kauai.