Fuerteventura Kid friendly Holidays

This is our fifth visit to the Elba carlota hotel and have never been disappointed The staff are amazing and the food is of the highest standard Cannot recommend highly enough and will return again

Nice garden, pool and Ocean view. The toilet was very specious, there were two large mirrors with two sinks separated WC and separated specious bathroom with a bath tap and separate shower. A massive room with the sitting area and a nice balcony with sits and table with the ocean view.

This was my 5th visit to this hotel but sadly, IT WILL BE MY LAST. The hotel is on its knees. It desperately needs investment. The view & location are incredible (paradise) but everything else is sadly TERRIBLE now. The hotel has always been a bit creaking but you were able to forgive this in the past because of the stunning views & location & friendliness of the staff. However, in the year since my last visit, the best staff have left and everything has BROKEN. The remaining staff are generally unpleasant and demoralised. I was checked in by Jana on reception. She was rude and obnoxious. She clearly hates her job and the customers. The gym equipment is broken and dangerous and quite frankly should be shut down (see photos). The sauna broke on my last day too. There are two lifts in the main body of the hotel - one was broken the entire stay and the other one broke too on my penultimate day. The hotel has a rat problem. During my stay, there were two dead rats around the pool (see photos). There were cockroaches in the rooms. Water started to pour from the ceiling in my room (photo). The maintenance man was quick to fix it (the AC). The cleaner who came to mop up was the nicest member of staff (the cleaners were always friendly). She was very apologetic and said this happens "siempre" (always)! The waiting staff in the dining room are miserable and ignore you when you say hello or goodbye. One evening, the chicken breasts were even undercooked. AWFUL - very sad.

We are extremely happy with our stay at this hotel. The service was outstanding, and the entire staff was incredibly friendly and helpful, especially the ladies at the reception, who were always kind and welcoming. Nothing was ever too much trouble. The food was absolutely delicious, beautifully presented, and there was a great variety to choose from. The snack bar also offered an excellent selection throughout the day. The hotel is located right next to a beautiful beach with direct access from the resort, which was a huge advantage. Our room was modern, spacious, and spotless, just like the entire resort. Everything was kept exceptionally clean. We would especially like to thank the staff for their outstanding care and kindness. We were travelling with insulin and needed to freeze the cooling packs for our travel container. After asking if this would be possible, they went above and beyond by bringing a refrigerator with a freezer compartment directly to our room. This thoughtful gesture made our trip so much more comfortable, and we truly appreciated it. This hotel is perfect for families with children. There are plenty of activities, including a foam party in the children's pool, a large inflatable obstacle course in the pool, daily entertainment, mini golf, a padel court, a beach volleyball court, a football pitch, outdoor barbecue events, and many other attractions. We highly recommend this hotel to anyone looking for a relaxing and enjoyable holiday.

It was an amazing hotel, very clean and well air conditioned. The staff are very friendly and helpful. Our room looked even better than the photos and we had a lovely view of the sea! Overall a really nice stay and I recommend it!