Castelli Romani Honeymoon Holidays

The view from our room was stunning. Very spacious quiet hotel with beautiful vintage furnishings, excellent breakfasts and comfortable bed. Lots of available parking near the entrance. The wifi was very spotty especially in our room. Hallways were dimly lit. Overall a great stay in Friscati.

Excellent staff, location, breakfast, and clean room with an awesome shower.

While the hotel may meet the very basic standards expected for accommodation, my overall experience was unfortunately quite disappointing. The facilities and amenities provided felt extremely limited and lacked the level of comfort and attention one would reasonably expect for the price being charged. What stood out most was the apparent focus on generating additional revenue rather than prioritising genuine customer satisfaction and hospitality. Many aspects of the service felt transactional, with little effort made to ensure guests felt valued, welcomed, or properly looked after during their ( I was charged €2.50 for requesting an extra tea bag and also charged for bottle of water left in the fridge that is normally complementary). Overall, the experience did not reflect good value for money, and there appears to be significant room for improvement in both service quality and guest experience.

While the hotel may meet the very basic standards expected for accommodation, my overall experience was unfortunately quite disappointing. The facilities and amenities provided felt extremely limited and lacked the level of comfort and attention one would reasonably expect for the price being charged. What stood out most was the apparent focus on generating additional revenue rather than prioritising genuine customer satisfaction and hospitality. Many aspects of the service felt transactional, with little effort made to ensure guests felt valued, welcomed, or properly looked after during their ( I was charged €2.50 for requesting an extra tea bag and also charged for bottle of water left in the fridge that is normally complementary). Overall, the experience did not reflect good value for money, and there appears to be significant room for improvement in both service quality and guest experience.

Excellent staff, location, breakfast, and clean room with an awesome shower.

The view from our room was stunning. Very spacious quiet hotel with beautiful vintage furnishings, excellent breakfasts and comfortable bed. Lots of available parking near the entrance. The wifi was very spotty especially in our room. Hallways were dimly lit. Overall a great stay in Friscati.

The view from our room was stunning. Very spacious quiet hotel with beautiful vintage furnishings, excellent breakfasts and comfortable bed. Lots of available parking near the entrance. The wifi was very spotty especially in our room. Hallways were dimly lit. Overall a great stay in Friscati.

While the hotel may meet the very basic standards expected for accommodation, my overall experience was unfortunately quite disappointing. The facilities and amenities provided felt extremely limited and lacked the level of comfort and attention one would reasonably expect for the price being charged. What stood out most was the apparent focus on generating additional revenue rather than prioritising genuine customer satisfaction and hospitality. Many aspects of the service felt transactional, with little effort made to ensure guests felt valued, welcomed, or properly looked after during their ( I was charged €2.50 for requesting an extra tea bag and also charged for bottle of water left in the fridge that is normally complementary). Overall, the experience did not reflect good value for money, and there appears to be significant room for improvement in both service quality and guest experience.

Positives: very helpful staff, especially front desk. The maintenance person fixed my glasses when they broke. Negatives: This is a terrible location. Nothing is in walking distance. You can only enter/ exit the property via the tollway. It is located on the tollway with restricted access. The bed is very hard and not comfortable. Room is bare. We paid extra for the breakfast and were not impressed. I would not stay here again, and I would not recommend it to anyone.