Ontario Honeymoon Holidays

Beautiful room. Attentive, friendly, professional staff.

Service wasn’t great. Usually for staying at a hotel like Sheraton, the service level and quality we expect is better. When we arrived, the place was absolute chaos due to a conference ending. We do understand that after hosting a big conference, it can get chaotic but there was no one directing anyone where to go. There was no information given to us about the hotel (pool, kids centre, gym, etc.)when checking-in. There was a QR code to make requests which kept taking us to the app. When we logged in, we couldn’t request anything since our reservation wasn’t made via their website but through Expedia. The towels we had weren’t clean and had stains on them. Calling in for room service either took too long or never showed up. Very disappointed in our stay at Sheraton.

It was wonderful! The room was very comfortable, clean, and convenient. All staff that we met were very pleasant and eager to help. We look forward to coming again.

Fantastic rooms! Very comfortable. Very unique. We love staying here and will definitely return!

The rooms are very disappointing. The TV was probably 15 years old and completely unusable because it was so pixelated. The decor is frankly deplorable. The blinds let in so much light and the curtains aren’t actually functional. The walls are PAPER thin. You will absolutely we woken up by the périple in the room beside you or house keeping. So sad to see what is supposed to be the nicest hotel in Ottawa is such an unglamorous state. I’ve genuinely stayed in nicer 3 star rated hotels. Exceptionally disappointed.

Room was clean, staff was great. So many unexpected amenities.

So happy with my choice to stay at the Park Hyatt in Toronto. The room was clean and modern, staff were hospitable, and great location!

THERE WAS NO HOTEL PARKING

Beautiful room. Attentive, friendly, professional staff.

It was wonderful! The room was very comfortable, clean, and convenient. All staff that we met were very pleasant and eager to help. We look forward to coming again.

Fantastic rooms! Very comfortable. Very unique. We love staying here and will definitely return!

Clean rooms, amenities and friendly staff. Son enjoyed the pool

Service wasn’t great. Usually for staying at a hotel like Sheraton, the service level and quality we expect is better. When we arrived, the place was absolute chaos due to a conference ending. We do understand that after hosting a big conference, it can get chaotic but there was no one directing anyone where to go. There was no information given to us about the hotel (pool, kids centre, gym, etc.)when checking-in. There was a QR code to make requests which kept taking us to the app. When we logged in, we couldn’t request anything since our reservation wasn’t made via their website but through Expedia. The towels we had weren’t clean and had stains on them. Calling in for room service either took too long or never showed up. Very disappointed in our stay at Sheraton.