Waterfall Country Golf Holidays

Very surprised at the cleanliness and tidiness at the property. Staff pleasant and helpful.

A quiet hotel a short walk from the main shopping area. We didn’t use the leisure facilities as it was £10pp to use the pool.

Great location at a reasonable price

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!

Everything was perfect

We had a great one night stay at Berwick Lodge on a a Monday to celebrate a birthday. The sun shone and the Housemartins flew happily around whilst we sat on the terrace having a cocktail. The à la carte menu was fantastic - well worth the cost and breakfast was very tasty. Will definitely stay again in one of the other fantastic looking rooms.

Lovely property, well maintained reasonably priced rooms. I had the twin room with the private bathroom across the corridor this was no problem as robes were supplied. Lovely room with hot drink station. Super comfy bed, the staff were really friendly & helpful. Lovely bar & restaurant with plenty of seating inside & out. Great menu. Micro brewery attached. Breakfast was fantastic. Plenty of onsite parking. I will certainly stay again when in the area. Many thanks.

Not a 4*. Rooms were ok, clean good bed.

Self contained excellent place

Very surprised at the cleanliness and tidiness at the property. Staff pleasant and helpful.

A quiet hotel a short walk from the main shopping area. We didn’t use the leisure facilities as it was £10pp to use the pool.

Room was lovely quite a few cracks in the tiles in our bathroom and random hairs found in the shower but rooms was clean and such a good size for a family. Kids loved the pool and sitting round it on the loungers. Breakfast was really nice