Lower Sugarloaf Key Fishing Holidays

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Not great amenities for the resort fees. Terrible cable, couldn't stream our apps, overcharged on parking. Towel policy a riot. Sorry, but I felt nickle and dimed here. Beach staff very nice.

4pm check in turned into 5pm because my room “needed to be inspected” Room was dirty , even though it was inspected… roaches in the room, other bugs, food crumbs, beautiful view of was obstructed by filthy glass, door latch mechanism was loose and not secure. Property seems to be going downhill and isn’t the luxurious experience I’ve come to expect after many previous stays. This will be my last time at the grand beach

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Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I have been there before and didn't have a problem. But this time every weekend they were understaffed. We waited hours for our dinners for our breakfast. Our rooms TV wasn't working right found out there was electricity on the wall. It was just not the best.

We really enjoyed our stay. A large hotel with lots of amenities. The rooftop pool was awesome. Great food and bats. The staff was super accommodating and nice. Would stay again.

Had been to Ft. Lauderdale and wanted to check for a decent none night stay in Miami and found this hotel Thro Expedia . Expedia rated this high and happy that we chose this place . Nice location. 5 mins off the beach . The beach is just walkable from this hotel. Very good service . The guy in lobby was very helpful . There was a donminos pizza next door , which was very useful for kids. Amenities were decent . They had an outdoor swimming pool . Slightly smaller .. there were 2-3 families swimming and it was almost full :) washer dryer worked but it was good .. elevator was small and sometimes slow . We didn’t find a gym. No complimentary breakfast.. parking was a bit wierd and cramped ! They charged per night which was slightly expensive . The rooms were awesome ! It was good sized for the price . Also had a kitchen.. though we didn’t use the kitchen , it is very good to have , just incase . Bed was comfortable .. bathrooms were neat . Price wise I think this room was very good and value for money . Wanted to give 3 , but just for the room and pricing , I’m giving it a 4 . Good experience overall .