India Eco-friendly Holidays

Amazing staff. They are always ready to help and address any request we put in . Amazing team there

Property was nice and very well maintained. Staff was excellent and they have amazing breakfast as well as buffet.

Breakfast was delicious. Staff was super friendly. Property premises are impeccably maintained and cared for. Would love to use the wellness spa, swimming pool, and swim-up bar the next time I visit.

The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls for service there is no one at the other end to answer or concern. One has to take the trek to the lobby, only to get an apology. We arranged a ride into Pajim to get there at a specific time time; however, the ride didn't show up on time, and finally did after much complaining. Again all we received was an apology. The much-touted Caravela was a disappointment. Old and very dark, and the service rather slow. Food was okay, but not befitting the Taj standards. The sister resort next to the HV has better restaurants, and one in particular - Paper Moon ( Italian Specialty) had the best service offered. What we didn't appreciate was that kids were allowed into a fine dining restaurant. One already gas to cope with kids in the pool and public spaces. Fine dining restaurants should a reprieve for guests to enjoy meals and drinks in a quite and serene space, following an hectic and chaotic day out and about. So for couples and those travelling in an adult group be cautious booking.

The hotel gave good impression in general, however it has a feeling of its age. Not bad at all but obviously not very modern. The breakfast had its challenges. The coffee machine didn’t work and there was a cockroach crawling right behind it. I mean things like this happen anywhere, but that gives you the overall impression on the condition of the hotel.

The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls for service there is no one at the other end to answer or concern. One has to take the trek to the lobby, only to get an apology. We arranged a ride into Pajim to get there at a specific time time; however, the ride didn't show up on time, and finally did after much complaining. Again all we received was an apology. The much-touted Caravela was a disappointment. Old and very dark, and the service rather slow. Food was okay, but not befitting the Taj standards. The sister resort next to the HV has better restaurants, and one in particular - Paper Moon ( Italian Specialty) had the best service offered. What we didn't appreciate was that kids were allowed into a fine dining restaurant. One already gas to cope with kids in the pool and public spaces. Fine dining restaurants should a reprieve for guests to enjoy meals and drinks in a quite and serene space, following an hectic and chaotic day out and about. So for couples and those travelling in an adult group be cautious booking.

Property was nice and very well maintained. Staff was excellent and they have amazing breakfast as well as buffet.

Breakfast was delicious. Staff was super friendly. Property premises are impeccably maintained and cared for. Would love to use the wellness spa, swimming pool, and swim-up bar the next time I visit.

Amazing staff. They are always ready to help and address any request we put in . Amazing team there

Having stayed at this hotel on several occasions, I chose to return because of its calm, zen-like atmosphere and excellent location, which feels like an oasis after a day in the hustle and bustle of the city. The property is generally very clean, and the lobby creates a welcoming first impression. Unfortunately, the check-in experience was a major let-down and well below the standards I have come to expect from this hotel. While the staff were quick to acknowledge the issue and offered complimentary lounge access for one day during our five-night stay, the gesture felt somewhat inadequate as it did not extend to any other facilities. The staff were otherwise helpful throughout our stay, and breakfast was good, although there was room for improvement. Overall, while the hotel retains its peaceful charm and strong location, parts of the property are beginning to feel dated, and the disappointing arrival experience detracted from what could have been a much stronger stay.

Decent sized clean room with a comfortable bed. Good choice for breakfast and dinner. Attentive and helpful staff In particular Pooja. Nice swimming pool overlooking the valley, just a shame that it is not heated. Had an excellent massage at the spa ,albeit it was a bit pricey.