Yeongjong Island Cheap Holidays

I was very happy to see that I could check in several hours earlier when I arrived. Was also given an hour later check out. Chose this hotel as it is near the airport did not expect all the wonderful restaurants, amenities of hotel and seaside restaurants. The room opened very nicely for a view of the ocean. When I arrive, the room was quite warm and I was told there’s no air conditioning at this time of the season to open my window and let the wind come in. it’s certainly helped. Night for sleeping with window open was very comfortable. I recommend this hotel for anyone wanting a beach experience in 20 minute ride to the terminal two airport. Receptionist was very kind accommodating spoke English very well.

Customer is not nice. Room is so dirty & small

Great hotel! practical clean hotel. Great laundry room.

Absolutely amazing price for value or cost. Excellent breakfast and dinners. Tasty, healthy and variety.

Location was great, easy to travel to anywhere

The staff at this hotel are what make it wonderful. I was so impressed by how attentive they were in ensuring that my stay was a relaxing retreat. They went above and beyond to help me navigate all of the many amenities available sincey there was a bit of a language barrier. My junior suite was so luxurious and the black out shades made my evening’s sleep a complete success. I loved all the little small details in the room, including the sweets, coffee, tea, and water that they provided. The airport shuttle was really great. It was expedient and timely, removing one possible stress travelers face, getting to their flights on time. My short stay was not long enough so I know that next time, I will book the same room but for longer so that I can experience more time with the many amenities.

Great pool

Not a 5 star hotel. Maybe 3.5 to 4.0 average score for service. The Good; Facility and cleanliness: 40 to 4.5. Doormen: 5.0 for taking care of baggage and incoming and outgoing guests to ensure they are catching their taxis or leaving their taxis. Restaurants: 4.5 to 5.0 excellent service and food options The Not So Good: Very basic issues with The Ambassador Hotel Pullman in Seoul: 1) No receipt available of hotel stay. Very basic data such as a daily room rate receipt not available upon check out. In other words, you have zero idea what you paid in Korean Won (KRW) vs your local currency (I.e., USD, EUR or GBP). This is a very simple ask yet the front desk assistant manager Jacob Ham sincerely could not disclose the simple room rates for my total stay and provide a KRW receipt due to it being against Pullman Ambassador Hotel Policy. I think that policy puts the hotel front desk at risk of being at many levels. Financial reporting is a critical part of the hotel stay. Yet the front desk staff have zero power to provide a basic receipt is not a 5-Star hotel practice. 2) Room Service: Rated 2-3 stars. The Room service Team on 3 occasions look terribly unprofessional and unhappy with their jobs when they slam the door when exiting the room after dropping off deliveries. They look they are mopping around and miserable from either poor management, poor training or understaffing. I cannot figure out why they look and behaved as they dislike their jobs.